# Are imported contacts links unique to a device?

**URL:** <https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992>\
**Category:** DEVONthink\
**Created:** [March 11, 2022, 1:12pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992 "2022-03-11T13:12:15Z")\
**Posts on this page:** 16\
**Page:** 1

<div class="post-metadata">

**Author:** ![bangersandmash](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/b/ea5d25/32.png) [@bangersandmash](https://discourse.devontechnologies.com/u/bangersandmash)\
**Post date:** [March 11, 2022, 1:12pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/1 "2022-03-11T13:12:15Z")

</div>

I have two computers (work, home) that each have a devonthink license. I sync several databases between them over iCloud (CloudKit).

If I import a link to a contact using `files>import>contacts...>link` the link only appears to work on the computer it was created on and does nothing on the other machine. Is this the expected behaviour (or, known limitation), or am I doing something wrong?

---

<div class="post-metadata">

**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [March 11, 2022, 1:46pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/2 "2022-03-11T13:46:59Z")

</div>

> [@bangersandmash](#):
>
> If I import a link to a contact using `files>import>contacts...>link` the link only appears to work on the computer it was created on and does nothing on the other machine. Is this the expected behaviour (or, known limitation), or am I doing something wrong?

Do both computers use the same macOS version and are the contacts synchronized by macOS?

---

<div class="post-metadata">

**Author:** ![bangersandmash](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/b/ea5d25/32.png) [@bangersandmash](https://discourse.devontechnologies.com/u/bangersandmash)\
**Post date:** [March 11, 2022, 2:32pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/3 "2022-03-11T14:32:03Z")

</div>

Yes, both are on macOS 12.1. Contacts are synced over a mix of iCloud and Exchange.

---

<div class="post-metadata">

**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [March 11, 2022, 2:51pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/4 "2022-03-11T14:51:37Z")

</div>

As long as the IDs of the contacts are the same on both computers it should indeed work.

---

<div class="post-metadata">

**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 11, 2022, 3:20pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/5 "2022-03-11T15:20:07Z")

</div>

What is the Kind shown for the link on the receiving machine?

@cgrunenberg : The UUID is the same on the machine doing the import and the receiving machine, but the receiving machine is showing the Kind as **Drag Clipping** instead of **Internet Location**.

### Mac 1:

 ![image](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/7/0/70e4b9a618c50cc84879ba6e0ada9189e90dfdcc.jpeg)

### Mac 2:

 ![image](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/d/9/d9c60c9ce555d10e88cd2e9b1f47cfa35289c540.png)

However, the file is intact on both Macs…

 ![image](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/7/f/7ffdfa52065e085fa4991030affaabb518efd8e6.jpeg)

---

<div class="post-metadata">

**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [March 11, 2022, 4:05pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/6 "2022-03-11T16:05:52Z")

</div>

> [@BLUEFROG](#):
>
> but the receiving machine is showing the Kind as **Drag Clipping** instead of **Internet Location**.

The kind is just what the system returns, should be identical to the Finder (and doesn’t affect the functionality of DEVONthink at all).

---

<div class="post-metadata">

**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 11, 2022, 4:11pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/7 "2022-03-11T16:11:56Z")

</div>

In the Finder on the receiver it’s indeed reported as a Drag Clipping after the sync.

Strange… I imported a new contact on the receiving Mac. It displays as a linked file but is also reported as a Drag Clipping…

### Clipped on Mac 2:

 ![image](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/f/4/f4fb9c60373a92e1ce79c74cc13f6fed8f62bcab.jpeg)

However, on the first Mac, the file’s Kind is correct but it now doesn’t show the new contact correctly…

### Received on Mac 1

 ![image](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/5/8/58930a6a67eb116aa8dbd5d2d68856cb93464ddb.jpeg)

---

<div class="post-metadata">

**Author:** ![bangersandmash](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/b/ea5d25/32.png) [@bangersandmash](https://discourse.devontechnologies.com/u/bangersandmash)\
**Post date:** [March 11, 2022, 4:44pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/8 "2022-03-11T16:44:55Z")

</div>

I’m seeing something closer to what @BLUEFROG sees, but with a twist. Here is the url I imported as a link on my MacBook Pro:

![CleanShot 2022-03-11 at 11.41.33@2x](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/3/8/3844bfe33c782228e5cdf95598d8fa6022f4281b.png)

And here is the URL for the same contact I imported on my desktop:

![CleanShot 2022-03-11 at 11.43.09@2x](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/6/4/648ef4fc03881c35d4925342bbfef218c235fc89.png)

As with @BLUEFROG’s attempt, one opens fine, the other just shows a placeholder. On the MacBook I get the same, but they are flipped in terms of which one loads and which on doesn’t

---

<div class="post-metadata">

**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 11, 2022, 4:47pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/9 "2022-03-11T16:47:07Z")

</div>

That’s very strange that you’d get a different UUID. Mine are certainly matching.

The only difference I have here is I am on a Cataline and a Mojave machine _(and Mojave is the one reporting the drag clipping)_.

---

<div class="post-metadata">

**Author:** ![bangersandmash](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/b/ea5d25/32.png) [@bangersandmash](https://discourse.devontechnologies.com/u/bangersandmash)\
**Post date:** [March 11, 2022, 5:54pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/10 "2022-03-11T17:54:54Z")

</div>

Yes, it is very strange. I went into ~/Library/Application Support/AddressBook and deleted everything, restarted contacts on both computers (do try to establish that they were indeed in sync). Problem persists. To make it weirder, both files have `Kind` listed as `internet location.` No drag clippings here.

---

<div class="post-metadata">

**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 12, 2022, 3:26pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/11 "2022-03-12T15:26:32Z")

</div>

And you’re still getting different UUIDs for the same AddressBook entry?

---

<div class="post-metadata">

**Author:** ![bangersandmash](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/b/ea5d25/32.png) [@bangersandmash](https://discourse.devontechnologies.com/u/bangersandmash)\
**Post date:** [March 12, 2022, 3:46pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/12 "2022-03-12T15:46:07Z")

</div>

Thanks for following up (and on a Saturday!). Yes, the problem is still there.

---

<div class="post-metadata">

**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 12, 2022, 4:05pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/13 "2022-03-12T16:05:55Z")

</div>

You’re welcome.  
That would be highly unusual behavior. Are you sure it’s not a duplicate entry in Contacts?

---

<div class="post-metadata">

**Author:** ![bangersandmash](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/b/ea5d25/32.png) [@bangersandmash](https://discourse.devontechnologies.com/u/bangersandmash)\
**Post date:** [March 13, 2022, 5:51pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/14 "2022-03-13T17:51:20Z")

</div>

Definitely not duplicates. As I dig deeper, it just gets weirder and weirder. Anyways, I no longer think this is a DevonThink issue… there is something weird going on with these two machines.

1. it doesn’t matter what kind of contact is imported – exchange, iCloud, local file – they all display the same problem of having different UUIDs. It also doesn’t matter if I am importing the contact to a folder internal to Devonthink, or to an Indexed folder.
2. I’ve cleaned the sync store in cloud kit and re-synced the databases on each computer, doesn’t fix the problem
3. I’ve deleted the address books on both computers (and here is where it gets truly weird) – when the address books resync from the cloud, they each get brand-new UUIDs that break links that had previously worked – and the happens on _both_ computers. And the UUIDs on each computer are still different!
4. I deleted the address books files in Finder one computer and manually copied over the directories from the other. No change.

So, I think there is something way above my pay grade that is working differently between my two computers that has nothing to do with DevonThink. Possibly because on is intel and one is m1? Who knows. Thanks for trying to help, though. I’ll just import vcards instead of linking

---

<div class="post-metadata">

**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 14, 2022, 4:26pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/15 "2022-03-14T16:26:20Z")

</div>

That is very strange indeed!  
However, I will say this… Apple’s Calendar and Contacts apps are notorious for creating duplicate entries, more so Calendar. I’ve had to clean out duplicates before so perhaps it’s happening for you but not displaying _(or purging)_ the original. Hard to say as we can’t reproduce this at will.

---

<div class="post-metadata">

**Author:** ![system](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/4/4e6ff70c96be2eb307a274d890bba8d71ba671b3.png) [@system](https://discourse.devontechnologies.com/u/system)\
**Post date:** [March 13, 2025, 4:27pm UTC](https://discourse.devontechnologies.com/t/are-imported-contacts-links-unique-to-a-device/69992/16 "2025-03-13T16:27:11Z")

</div>

This topic was automatically closed 1095 days after the last reply. New replies are no longer allowed.