Best practice for reinstalling DTTG?

DEVONthink To Go
1

Hello all,

Whilst DTTG2 on the iPP syncs as expected, it more-often-than-not takes several hours on my iPhone 8. :tired_face:
I have Bonjour set up, and it doesn’t appear to make a difference whether it is syncing over Wifi(?), or with it plugged in via cable, or plugged in with Wifi/Mobile switched off…

I’m hoping that the proverbial nuke-and-pave, of DTTG2 (not my iPhone), will get whatever is causing this, to fix itself.

Anyone done this recently that has any advice?
I presume taking it DB by DB inside DTTG2 would probably be best?
As opposed to simply wiping the App?
Any suggestions?

2

Deleting and reinstalling is definitely an option. However, it’s unclear what they issue may be. In DEVONthink To Go 2, select Help > Contact Us to start a Support Ticket. Thanks!

3

Will do.