# Big Sur, Yes; Apple Mail Plugin, No

**URL:** <https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186>\
**Category:** DEVONthink\
**Created:** [March 22, 2021, 6:27pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186 "2021-03-22T18:27:05Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![mobius32](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/mobius32/32/6351_2.png) [@mobius32](https://discourse.devontechnologies.com/u/mobius32)\
**Post date:** [March 22, 2021, 6:27pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/1 "2021-03-22T18:27:06Z")

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Rather than risk getting lost in an earlier, similar thread please indulge this new one. I’m trying to archive email and here’s my situation:

(1) Was using most recent version DT3 on an older Mac Pro (and was able to easily archive emails)  
(2) Now using a Mac Mini silicon and DT3 has been updated accordingly.  
(3) When I first went to Mail/Preferences/General I did not see any mention of plugins  
(4) I then inserted this text – sudo defaults write “/Library/Preferences/com.apple.mail” EnableBundles 1-- into Terminal (assuming I did it correctly)  
(5) Opened up Mail again, but still no option to manage plugins  
(6) In DT3/Install add-Ons I can see Apple Mail Plugin but its greyed out (as are ABBYY and Global Inbox).  
(7) I have installed browser extensions, PDF Services, Additional Scripts.

Any suggestions to get this fixed? Thanks in advance, of course.

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 22, 2021, 6:31pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/2 "2021-03-22T18:31:41Z")

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1. Quit Mail.
2. Quit DEVONthink 3.
3. Enable **Full disk access** and all **Automation** requests for DEVONthink 3 in **System Preferences \> Security & Privacy \> Privacy**.
4. In the Finder, hold the **Option key** and choose **Go \> Library**.
5. Go into the **Mail/Bundles** folder and delete the **DEVONthink.mailbundle**.
6. Relaunch DEVONthink 3 and install the Mail plugin from **DEVONthink 3 \> Install Add-Ons**.
7. Relaunch Mail and enable the plugin via Apple Mail’s **Preferences \> General \> Manage Plug-ins**.

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**Author:** ![mobius32](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/mobius32/32/6351_2.png) [@mobius32](https://discourse.devontechnologies.com/u/mobius32)\
**Post date:** [March 22, 2021, 6:41pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/3 "2021-03-22T18:41:33Z")

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And that, Bluefrog, is why the pay you in bitcoin _and_ gold bars 🙂

One other question: I will be using an appropriate scanner, but I noticed that the AABBY is still greyed out (again, I have a perfectly fine Fujitsu that won’t work w/Big Sur). Thanks!

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 22, 2021, 6:52pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/4 "2021-03-22T18:52:01Z")

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Here’s a recent photo…

![external-content.duckduckgo](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/6/2/6212f15ccc90e253fbb80a2c276d323a43976621.jpeg)

Gold bars were too hard to swim through and bitcoin you can’t swim in at all! 🙄  
😛

> I noticed that the AABBY is still greyed out

Does the button to the left read **Installed**?

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**Author:** ![mobius32](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/mobius32/32/6351_2.png) [@mobius32](https://discourse.devontechnologies.com/u/mobius32)\
**Post date:** [March 22, 2021, 6:53pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/5 "2021-03-22T18:53:38Z")

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Haha … I guess you’re drowning in money!

Ah, yes, it does say installed. Thanks!

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 22, 2021, 7:05pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/6 "2021-03-22T19:05:01Z")

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😉

You’re welcome 🙂

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**Author:** ![Solar-Glare](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/solar-glare/32/18874_2.png) [@Solar-Glare](https://discourse.devontechnologies.com/u/Solar-Glare)\
**Post date:** [March 22, 2021, 11:04pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/7 "2021-03-22T23:04:09Z")

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My guess is that the order of operations is important somehow. I’ve experienced a similar situation with a brand new setup, but as I recall, macOS never asked for full disk access.

I managed to get things going, but perhaps the DT UI might be redesigned in such a way users are guided through the appropriate steps. That way DT can get feedback from the user whether all steps were taking correctly, as I understand macOS does not allow third party software like DT to request the status of certain settings like full disk access.

I’ve written out what happened and my suggestion here:

> [@Big Sur mail plugin once again](https://discourse.devontechnologies.com/t/big-sur-mail-plugin-once-again/62651):
>
> The mail plugin once more. Could someone at DT please check if they’ve got the time: completely wipe disk of a test machine new macOS Big Sure installation new DT installation login as regular (non-admin) user start DT start Mail + setup some mail account (required to proceed I think) Are the add-ons installed automatically? (I can’t remember if this occurs) Do you get a request by DT or macOS to enable/manage the plugin in Mail? Do you get a request initiated by DT or macOS to allow full…

But of course, if an IMAP connection is integrated some day (who knows), all of this will likely be much easier 😃

> [@Poll: would you like it if DT contains an IMAP engine for archiving email?](https://discourse.devontechnologies.com/t/poll-would-you-like-it-if-dt-contains-an-imap-engine-for-archiving-email/62776/3):
>
> Thanks for your reply! It’s good to hear you’ve already been thinking about this point. I guess we’ll know if it’s possible and how long it took to get it working might a future release of DT offer this functionality. I was planning on closing the poll in about an hour, as it’s been up 24 hours at that time. So anybody who still wants to chip in: the clock is ticking. About 70 people viewed the topic as of now and 16 of those replied to the poll. For what it’s worth apparantly about a third of…

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**Author:** ![Paul](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/p/bbe5ce/32.png) [@Paul](https://discourse.devontechnologies.com/u/Paul)\
**Post date:** [January 21, 2022, 11:38pm UTC](https://discourse.devontechnologies.com/t/big-sur-yes-apple-mail-plugin-no/63186/9 "2022-01-21T23:38:00Z")

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Hi, My Mac Mail integration just stopped working after a recent OS update.  
I followed the above instructions and I get the following when trying to enable the Mac Mail Plugin

 ![image](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/e/d/edacd13a681f7a809801d6af0164527cd3b98504.png)

Any suggestions?