Bug: DT (Pro) 3.5.2 web clipper severely broken

brsma · August 28, 2020, 3:45pm

With the last update the DT web clipper broke severely:

Clean capture fails for all types
Markdown capture fails completely

broken = saves .webloc instead of requested format

This feature is critical for me. Can I somehow downgrade to the previous version until you fix it?

(macOS Catalina 10.15.6, MacbookPro 2016)

chrillek · August 28, 2020, 4:50pm

Markdown works ok for me. What browser are you using?

brsma · August 29, 2020, 12:38pm

Doesn’t matter. Safari. Chrome. DT internal… All the same.

Blanc · August 29, 2020, 2:07pm

Can anything else have happened simultaneously? A new web blocker? An update to one already present? Can you provide a specific link to something you are clipping, then I’m sure one of us will try it and post results (confirming or negating your findings, maybe helping you or DT to find a solution). You have presumably already restarted your device, just to be sure?

chrillek · August 29, 2020, 2:08pm

Maybe this is related.

brsma · August 29, 2020, 4:08pm

Yes, that looks like the same bug, indeed.

brsma · August 29, 2020, 4:11pm

No dependency, already checked that. Same behaviour for any source URL.

BLUEFROG · August 29, 2020, 4:15pm

DEVONthink captures bookmarks if it encounters an error. Reboot the machine and try again.

kukushi · August 29, 2020, 4:55pm

@BLUEFROG Same here.
All clipping now returns an empty HTML file. All requests sent to https://markdownifier.devontechnologies.com failed and the error is handshake_failure (40) - Unable to negotiate an acceptable set of security parameters, this probably means there are no cipher suites in common.

BLUEFROG · August 29, 2020, 5:16pm

Can you try this in DEVONthink To Go ?

kukushi · August 29, 2020, 5:25pm

The clipping server seem restore working now.

brsma · August 30, 2020, 10:02am

Works with DT2G (my current workaround)

glueman · September 7, 2020, 5:31pm

Similar problem, Safari & Chrome. Clipper capturing webloc only when trying for PDF or webarchive.
DT3 3.5.2; macOS 10.15.6.

Random Example URL https://www.theguardian.com/politics/2020/sep/07/downing-street-defends-brexit-plans-for-northern-ireland

Help please!

BLUEFROG · September 8, 2020, 12:54am

Welceom @glueman

Did you reboot your machine per my instructions above?

halloleo · September 8, 2020, 1:15am

Similar problem for me in Firefox:

When capturing a webarchive (clutter-free or not) from Firefox, in DT3 arrives only a webloc.

And, yes, I have restarted my machine.

BLUEFROG · September 8, 2020, 1:49am

And the URL?

halloleo · September 8, 2020, 3:00am

https://apps.apple.com/au/app/truberbrook/id1451174691

Which shows for me a proper page in both, Firefox and Safari.

BLUEFROG · September 8, 2020, 3:09am

I had no issue clipping this URL in Firefox 80.0.1.

halloleo · September 8, 2020, 3:20am

Lucky you!

Tonight I’ll check all the details (FF version, etc).

glueman · September 8, 2020, 4:07am

Morning @BLUEFROG

Thanks for the reply: the issue has outlived several reboots.
I’d say it started happening in the last month or so.
I’ve had instances where the first attempt post reboot works: then it reverts to capturing bookmarks.
Cluttered and clutter-free give same results.
Workaround is to export as pdf from safari and drag into DT.