Hi there,
I currently have DTP and I am considering upgrading to DTPO for email archiving. I am comparing it with Eagle Filer as an email archiver.
There are a couple of things I’ve not been able to achieve in the DTPO trial, and before I write it off, I’d like to check whether I’ve tried to go about these things in the right way.
{{RESOLVED}} 1) After archiving emails into DTPO it seems I can no longer open them in Mail, as an email, to then reply to them, forward them, etc., as emails. Is this a correct assessment? {{ END RESOLVED }}
- If I locate an email using DevonSphere Express, and open it via there, the resulting document can’t be manipulated. I can’t do anything with the text in the email (such as copy it). To get around this I have to first change the view mode to “Text Alternative”. Only then can I copy text from the email. I can change it over to “Best Alternative” from there, and copying text is still possible.
Why is this?
Fortunately, this is not the case when I directly find an email in DTPO and open it from there.
{{ RESOLVED - I figured out the answer to Q1}} My main concern is #1. In Eagle Filer, for example, I can tell it to open a message in Mail, and the whole email is then open in Mail with all its data, etc. I can then reply, forward, etc., just as if I had never taken the message out of Mail.
But with DTPO, if I click the Mailto: link in the archived message, no content is carried over, and basically I am looking at a new email to whoever the archived email was from. I could not find any other way to open the full message in Mail. {{END RESOLVED}}
Any clarification on the above {{ Q2 }} would be greatly appreciated.
Thank you.