# Cannot open DEVONagent Express

**URL:** <https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745>\
**Category:** DEVONagent\
**Created:** [February 23, 2023, 1:36pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745 "2023-02-23T13:36:59Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Steve\_R](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/steve_r/32/28201_2.png) [@Steve\_R](https://discourse.devontechnologies.com/u/Steve_R)\
**Post date:** [February 23, 2023, 1:36pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/1 "2023-02-23T13:36:59Z")

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It used to work, but no longer. Running a MacBook Pro 14" M1 (2021), Ventura 13.0. I can’t remember when it stopped working, as I haven’t used it that much. Downloaded it afresh, still no.

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [February 23, 2023, 1:51pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/2 "2023-02-23T13:51:07Z")

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Did you download it from the App Store or from our website? In addition, is there enough space left in the menu bar?

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**Author:** ![Steve\_R](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/steve_r/32/28201_2.png) [@Steve\_R](https://discourse.devontechnologies.com/u/Steve_R)\
**Post date:** [February 23, 2023, 4:11pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/3 "2023-02-23T16:11:43Z")

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Hi cg, I downloaded it from website. I also have a running ticket with Support. I think there’s enough space in the menu bar, but even if not (and menu bar space changes) it should open from either the icon in the dock, or in Applications – but neither work. Thanks for looking to help!

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [February 23, 2023, 4:18pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/4 "2023-02-23T16:18:32Z")

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Which version of macOS do you use?

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**Author:** ![Steve\_R](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/steve_r/32/28201_2.png) [@Steve\_R](https://discourse.devontechnologies.com/u/Steve_R)\
**Post date:** [February 24, 2023, 1:43am UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/5 "2023-02-24T01:43:28Z")

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Ventura, 13.01

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [February 24, 2023, 6:50am UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/6 "2023-02-24T06:50:57Z")

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Does it work after updating to 13.2.1?

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**Author:** ![Steve\_R](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/steve_r/32/28201_2.png) [@Steve\_R](https://discourse.devontechnologies.com/u/Steve_R)\
**Post date:** [February 24, 2023, 10:04am UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/7 "2023-02-24T10:04:35Z")

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No. I just updated to 13.2.1, and it is the same. It will not open – unresponsive.

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [February 24, 2023, 10:10am UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/8 "2023-02-24T10:10:48Z")

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> [@Steve\_R](#):
>
> It will not open – unresponsive.

Is it actually not responding or not launching?

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [February 24, 2023, 10:37am UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/9 "2023-02-24T10:37:06Z")

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Are you running Bartender or similar utility to manage menubar apps?

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**Author:** ![Steve\_R](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/steve_r/32/28201_2.png) [@Steve\_R](https://discourse.devontechnologies.com/u/Steve_R)\
**Post date:** [February 24, 2023, 10:57am UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/10 "2023-02-24T10:57:08Z")

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CG, I’m not sure of the difference. It is completely unresponsive – will not open or launch.

Bluefrog, No no app managing the menubar.

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**Author:** ![Steve\_R](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/steve_r/32/28201_2.png) [@Steve\_R](https://discourse.devontechnologies.com/u/Steve_R)\
**Post date:** [February 24, 2023, 3:31pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/11 "2023-02-24T15:31:50Z")

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Okay, problem solved. I was reading in the community posts, and learned what Bartender can do, plus Bluefrog had mentioned it, so I figured I’d try that. I downloaded Bartender 4, and set it up, and DEVONagent Express was visible and opened easily. Evidently I have to use the DaE icon in the menu bar to open it (didn’t open in the Applications). At any rate, it works now, and thank you all for your help in this!

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [February 24, 2023, 3:36pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/12 "2023-02-24T15:36:57Z")

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> Evidently I have to use the DaE icon in the menu bar to open it

That’s correct. Opening the application only loads it in the menubar. To work with it, you interact with it in the menubar.

You’re welcome 🙂

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**Author:** ![system](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/4/4e6ff70c96be2eb307a274d890bba8d71ba671b3.png) [@system](https://discourse.devontechnologies.com/u/system)\
**Post date:** [February 23, 2026, 3:37pm UTC](https://discourse.devontechnologies.com/t/cannot-open-devonagent-express/74745/13 "2026-02-23T15:37:06Z")

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