Cannot remove old license


I had a crash on a Mac where I needed to install fresh. However, Devonthink no longer accepts my license until I remove the license from that crashed computer.

Since I can no longer access that Mac to remove the license from it, how do we handle this problem?


Probably best to contact Support directly. DEVONtechnologies Support

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You can always reformat your Mac

You can remove a licence from your DT account by logging in, clicking on DEVONthink in the Your Licences section and then Edit in the Devices section.


Thank you. That is helpful info. I made a note of it for future installs like this. :smile:

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