Cannot remove old license

DEVONthink
1

Hello,

I had a crash on a Mac where I needed to install fresh. However, Devonthink no longer accepts my license until I remove the license from that crashed computer.

Since I can no longer access that Mac to remove the license from it, how do we handle this problem?

Thanks,

2

Probably best to contact Support directly. DEVONtechnologies Support

1 Like
3

You can always reformat your Mac

4

You can remove a licence from your DT account by logging in, clicking on DEVONthink in the Your Licences section and then Edit in the Devices section.

2 Likes
5

Thank you. That is helpful info. I made a note of it for future installs like this. :smile:

1 Like