# can't import pdf's until I restart DT

**URL:** <https://discourse.devontechnologies.com/t/cant-import-pdfs-until-i-restart-dt/180>\
**Category:** Tips\
**Created:** [August 15, 2003, 3:00pm UTC](https://discourse.devontechnologies.com/t/cant-import-pdfs-until-i-restart-dt/180 "2003-08-15T15:00:42Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![markus](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/m/b782af/32.png) [@markus](https://discourse.devontechnologies.com/u/markus)\
**Post date:** [August 15, 2003, 3:00pm UTC](https://discourse.devontechnologies.com/t/cant-import-pdfs-until-i-restart-dt/180/1 "2003-08-15T15:00:42Z")

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there is something strange here (1.7):  
I can’t import pdf’s by drag&drop into DT. I can link them (‘Verknuepfen’).

uhmm… I’m sure that it worked yesterday - therefore I restarted DT and tried again -\> works!

I even installed the ‘finder import’ into the menuebar - works fine!

So, what was wrong? (it was the same with jpegs)

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [August 15, 2003, 3:42pm UTC](https://discourse.devontechnologies.com/t/cant-import-pdfs-until-i-restart-dt/180/2 "2003-08-15T15:42:36Z")

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> [@](#):
>
> there is something strange here (1.7):  
> I can’t import pdf’s by drag&drop into DT. I can link them (‘Verknuepfen’).
> 
> uhmm… I’m sure that it worked yesterday - therefore I restarted DT and tried again -\> works!
> 
> I even installed the ‘finder import’ into the menuebar - works fine!
> 
> So, what was wrong? (it was the same with jpegs)

No idea &nbsp;;) If this should happen again, try to delete the preferences (com.devon-technologies.think.plist) and verify that the import of images and PDF documents is activated. In addition, how many images are inside your database? The Personal Edition only accepts a limited number.

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**Author:** ![system](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/4/4e6ff70c96be2eb307a274d890bba8d71ba671b3.png) [@system](https://discourse.devontechnologies.com/u/system)\
**Post date:** [January 21, 2022, 10:53am UTC](https://discourse.devontechnologies.com/t/cant-import-pdfs-until-i-restart-dt/180/3 "2022-01-21T10:53:21Z")

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