# Closed Volumes (dtSparse) (Catalina Bug?)

**URL:** https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363
**Category:** Feedback
**Tags:** bug-report
**Created:** [October 28, 2019, 5:00am UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363 "2019-10-28T05:00:24Z")
**Posts on this page:** 20
**Page:** 2

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### Author: ![tjur](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/t/ac91a4/32.png) [@tjur](https://discourse.devontechnologies.com/u/tjur)
#### Post date: [November 3, 2019, 12:37pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/21 "2019-11-03T12:37:51Z")

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> [@Nik](#):
>
> How do you move back to unencrypted DB? What is the easiest way without loosing anything?

Select an item in your database and show in Finder. Go to the upper level and you will see the database (unencrypted) inside the encrypted disk image. You can copy it out of the disk image and use it as an unencrypted database.

After copying please close the encrypted database. Then you can open the copied one.

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### Author: ![Nik](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/n/6de8d8/32.png) [@Nik](https://discourse.devontechnologies.com/u/Nik)
#### Post date: [November 3, 2019, 12:51pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/22 "2019-11-03T12:51:36Z")

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got it - do I need to close the DB in DEVONthink before copying?

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### Author: ![tjur](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/t/ac91a4/32.png) [@tjur](https://discourse.devontechnologies.com/u/tjur)
#### Post date: [November 3, 2019, 12:53pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/23 "2019-11-03T12:53:34Z")

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No, because closing the database will unmount the encrypted volume. Then you can’t copy 😉

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### Author: ![Nik](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/n/6de8d8/32.png) [@Nik](https://discourse.devontechnologies.com/u/Nik)
#### Post date: [November 3, 2019, 12:55pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/24 "2019-11-03T12:55:56Z")

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true - thx!

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### Author: ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)
#### Post date: [November 3, 2019, 4:30pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/25 "2019-11-03T16:30:46Z")

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> Right now I return to an unencrypted DB, since my document management is to important to use a unreliable technology!

There is nothing showing the technology is _unreliable_. This is only occurring in macOS Catalina from the reports here.

To you and to @Nik: Where are the .dtSparse files located - the file path on the machine?

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### Author: ![Nik](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/n/6de8d8/32.png) [@Nik](https://discourse.devontechnologies.com/u/Nik)
#### Post date: [November 3, 2019, 4:34pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/26 "2019-11-03T16:34:38Z")

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Hi Bluefrog -  
the Files are located on my local drive (SSD) in a seperate folder…see screenshot…

 ![11](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/4/46cd7d1245a5ced8744c15bbbcb14d8cd9b871fa.png)  
Thx for support

…to add…since I have this machine…and was working before…

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<div class="post-metadata">

### Author: ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)
#### Post date: [November 3, 2019, 4:36pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/27 "2019-11-03T16:36:15Z")

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> since I have this machine…and was working before…

Was working before in Catalina… or Mojave?

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<div class="post-metadata">

### Author: ![Nik](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/n/6de8d8/32.png) [@Nik](https://discourse.devontechnologies.com/u/Nik)
#### Post date: [November 3, 2019, 4:59pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/28 "2019-11-03T16:59:36Z")

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Was working in Mojave - since Catalina I have the issue…

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<div class="post-metadata">

### Author: ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)
#### Post date: [November 3, 2019, 5:05pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/29 "2019-11-03T17:05:38Z")

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Yep… as I suspected.  
Ugh… but thanks for the corroboration. 🙂

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<div class="post-metadata">

### Author: ![starbug](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/s/f9ae1b/32.png) [@starbug](https://discourse.devontechnologies.com/u/starbug)
#### Post date: [November 3, 2019, 5:31pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/30 "2019-11-03T17:31:08Z")

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@BLUEFROG, I cannot determine whether the automated unmount happened under Mojave or since Catalina since I just recently switched to encrypted DBs but have noticed the effect just recently.

The DBs are located locally in a regular folder.

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<div class="post-metadata">

### Author: ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)
#### Post date: [November 3, 2019, 6:07pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/31 "2019-11-03T18:07:34Z")

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We are investigating this and trying to reproduce the issue. Thanks for your patience and understanding.

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<div class="post-metadata">

### Author: ![tjur](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/t/ac91a4/32.png) [@tjur](https://discourse.devontechnologies.com/u/tjur)
#### Post date: [November 3, 2019, 8:04pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/32 "2019-11-03T20:04:15Z")

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I have created the encrypted sparsebundle image (APFS) with the disk utility, copied the database in it and changed the suffix to dtSparse. Since then (12 hours) it is not ejected.

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<div class="post-metadata">

### Author: ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)
#### Post date: [November 3, 2019, 8:55pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/33 "2019-11-03T20:55:02Z")

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If this is accurate, I hope this doesn’t mean Catalina will be unfriendly to HFS volumes. 😕

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<div class="post-metadata">

### Author: ![tjur](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/t/ac91a4/32.png) [@tjur](https://discourse.devontechnologies.com/u/tjur)
#### Post date: [November 4, 2019, 6:10am UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/34 "2019-11-04T06:10:07Z")

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Too bad, this morning, the volumes (created with the disk utility) were also ejected …

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<div class="post-metadata">

### Author: ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)
#### Post date: [November 4, 2019, 1:07pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/35 "2019-11-04T13:07:44Z")

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Good to know. Thanks!

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### Author: ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [November 4, 2019, 1:08pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/36 "2019-11-04T13:08:36Z")

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Do you remember whether the volumes are ejected after a certain amount of time after mounting?

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<div class="post-metadata">

### Author: ![tjur](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/t/ac91a4/32.png) [@tjur](https://discourse.devontechnologies.com/u/tjur)
#### Post date: [November 4, 2019, 1:59pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/37 "2019-11-04T13:59:18Z")

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That has always been different. Sometimes after a few minutes, sometimes after hours or a day. Even with similar use. However, what struck me today is that both (I currently use only two) encrypted volumes were ejected at the same time. That was probably always the case, because each time the other volumes were no longer mounted, as I noticed this at one. Only the timing of the ejection of the individual volumes was incomprehensible until today …

But I can safely say that other volumes (sparsebundle image) will not be ejected. I have several, which are mounted over weeks.

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<div class="post-metadata">

### Author: ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [November 4, 2019, 2:05pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/38 "2019-11-04T14:05:25Z")

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Do you already use 10.15.1?

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<div class="post-metadata">

### Author: ![tjur](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/t/ac91a4/32.png) [@tjur](https://discourse.devontechnologies.com/u/tjur)
#### Post date: [November 4, 2019, 2:06pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/39 "2019-11-04T14:06:07Z")

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Yes.

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<div class="post-metadata">

### Author: ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [November 4, 2019, 2:23pm UTC](https://discourse.devontechnologies.com/t/closed-volumes-dtsparse-catalina-bug/51363/40 "2019-11-04T14:23:38Z")

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So far we still couldn’t reproduce this. Does this happen after a certain event (e.g. computer wakes up or will sleep)? Or when other volumes are (un)mounted? DEVONthink unmounts the volume only after closing the database.

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