Convert to searchable PDF results in error messages

DEVONthink
1

Hi Forum

I’m a new user and currently setting up DTP3. One thing that I cannot get to work so far is converting a PDF to a searchable PDF. When I select a file and go >Data >OCR >to searchable PDF , I get the following error message in the notifications pane:

Failed to process document
/Users/USERNAME/Library/Application Support/ABBYY/SDK/12/FineReader Engine/FontCache/SystemFactory.Cache/ArialMT.2650073095.2.fch was not found

(I’ve replaced my actual user with USERNAME in the above)

Besides DTP3 I have the ScanSnap Home software installed with their bundled ABBYY FineReader for ScanSnap Tools. I wonder if the two might conflict? However, I’m just a simple user and no sysadmin or developer. So forgive me if I’m guessing in directions that make no sense.

Thanks for any help on this!
Cheers

2

ABBYY will use the same folder for both applications although that should not cause a problem. If you quit DEVONthink and ScanSnap Home, then delete the /Users/USERNAME/Library/Application Support/ABBYY/SDK/12/FineReader Engine/FontCache folder it should clear the error. The FonCache will get recreated the next time you OCR a document.

3

Perfect. Thanks @aedwards !
Chris