Copying from PDF crashes DT Pro

DT Pro crashes repeatably under the following circumstances:
Open a PDF file in a separate window, using DTP’s own viewer.
Create a new, empty, RTF file. Open it in a separate window, using DTP’s own editor.
Copy text from the PDF.
Click mouse in RTF window.
CRASH

Performing the same actions when the RTF file is in the editor pane of DTP’s three-pane view works fine. As long as the clipboard doesn’t contain the PDF clip, the RTF editor works fine, I can switch between the two normally, and so forth.

DTPro version 1.3.1, running under OS X 10.4.10, on an 2.33 GHz Intel iMac with 2 GB of RAM. (Crash also occurs on an older G4 laptop.)

It doesn’t seem to matter what the PDF is, though most of mine come from the IEEE archives. I can send an example if needed.

Crash log pasted below.

Katherine


Host Name: helen
Date/Time: 2007-08-10 13:48:55.012 -0700
OS Version: 10.4.10 (Build 8R2218)
Report Version: 4

Command: DEVONthink Pro
Path: /Applications/DEVONthink Pro.app/Contents/MacOS/DEVONthink Pro
Parent: WindowServer [83]

Version: 1.3.1 (1.3.1)

PID: 1821
Thread: 0

Exception: EXC_BAD_ACCESS (0x0001)
Codes: KERN_INVALID_ADDRESS (0x0001) at 0x0f25e006

Thread 0 Crashed:
0 ATS 0x9023e06c FOFindNameInternal + 724
1 ATS 0x9023d273 _eFOFindName + 237
2 ATS 0x9023ce25 FindNameAsCFString + 465
3 ATS 0x9023cbec ATSFontGetPostScriptName + 69
4 libCGATS.A.dylib 0x9429fcc1 ats_font_get_name + 206
5 com.apple.CoreGraphics 0x9035601f CGFontGetPostScriptName + 40
6 com.apple.CoreGraphics 0x905078d6 CGFontCopyPostScriptName + 17
7 com.apple.PDFKit 0x95bd27db -[PDFPage attributedString] + 758
8 com.apple.PDFKit 0x95bd5388 -[PDFSelection attributedString] + 381
9 com.apple.PDFKit 0x95bc8e38 -[PDFView copy:] + 201
10 com.apple.AppKit 0x93380d88 -[NSApplication sendAction:to:from:] + 107
11 com.apple.AppKit 0x9342ece7 -[NSMenu performActionForItemAtIndex:] + 455
12 com.apple.AppKit 0x9342ea29 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 103
13 com.apple.AppKit 0x9335fe16 _NSHandleCarbonMenuEvent + 477
14 com.apple.AppKit 0x932937fc _DPSNextEvent + 1491
15 com.apple.AppKit 0x93293056 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 137
16 com.apple.AppKit 0x9328cddb -[NSApplication run] + 512
17 com.apple.AppKit 0x93280d2f NSApplicationMain + 573
18 …devon-technologies.thinkpro 0x00002c66 0x1000 + 7270
19 …devon-technologies.thinkpro 0x00002b8d 0x1000 + 7053

Thread 1:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x92851bc2 +[NSURLCache _diskCacheSyncLoop:] + 206
4 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 2:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.ColorSync 0x915a96cf pthreadSemaphoreWait(t_pthreadSemaphore*) + 35
2 com.apple.ColorSync 0x915c3de0 CMMConvTask(void*) + 60
3 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 3:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9282aa0f +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 259
4 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
5 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 4:
0 libSystem.B.dylib 0x90009cd7 mach_msg_trap + 7
1 com.apple.CoreFoundation 0x9082d2b3 CFRunLoopRunSpecific + 2014
2 com.apple.CoreFoundation 0x9082cace CFRunLoopRunInMode + 61
3 com.apple.Foundation 0x9282ad3a -[NSRunLoop runMode:beforeDate:] + 182
4 com.apple.Foundation 0x9282ac36 -[NSRunLoop run] + 75
5 com.apple.WebKit 0x951e1b89 +[WebFileDatabase _syncLoop:] + 198
6 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
7 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 5:
0 libSystem.B.dylib 0x900248c7 semaphore_wait_signal_trap + 7
1 com.apple.Foundation 0x9284b26c -[NSConditionLock lockWhenCondition:] + 39
2 com.apple.AppKit 0x9336a270 -[NSUIHeartBeat _heartBeatThread:] + 377
3 com.apple.Foundation 0x927f52e0 forkThreadForFunction + 123
4 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 6:
0 libSystem.B.dylib 0x9001a1cc select + 12
1 libSystem.B.dylib 0x90024227 _pthread_body + 84

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x9023dda9 ecx: 0xffffffff edx: 0x00002de9
edi: 0x00000100 esi: 0x0f25e006 ebp: 0xbffff0a8 esp: 0xbffff000
ss: 0x0000001f efl: 0x00010213 eip: 0x9023e06c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037

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0x93e66000 - 0x94027fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x9406d000 - 0x940aefff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x940b6000 - 0x940f0fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x940f5000 - 0x9410bfff com.apple.CoreVideo 1.4.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94151000 - 0x94199fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94204000 - 0x94217fff com.apple.frameworks.preferencepanes 11.1 /System/Library/Frameworks/PreferencePanes.framework/Versions/A/PreferencePanes
0x94225000 - 0x94236fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x94244000 - 0x94282fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInterface
0x9429e000 - 0x942adfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x942b4000 - 0x942bffff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x9430b000 - 0x94325fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x9432b000 - 0x94634fff com.apple.QuickTime 7.2.0 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x947b7000 - 0x948fdfff com.apple.AddressBook.framework 4.0.5 (487) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94989000 - 0x94998fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWrappers
0x9499f000 - 0x949c8fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x949ce000 - 0x949ddfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x949e1000 - 0x94a06fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94a12000 - 0x94a2ffff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x951df000 - 0x95272fff com.apple.WebKit 419.3 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x952cc000 - 0x9534cfff com.apple.JavaScriptCore 418.6.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95385000 - 0x95664fff com.apple.WebCore 418.23 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore
0x957e3000 - 0x95806fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95ac8000 - 0x95b48fff com.apple.QTKit 7.2 /System/Library/Frameworks/QTKit.framework/QTKit
0x95bb6000 - 0x95beefff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framework/Versions/A/PDFKit
0x96b20000 - 0x96b20fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97007000 - 0x97029fff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/LatentSemanticMapping
0x9718f000 - 0x97194fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x97b6c000 - 0x97c43fff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framework/Versions/A/QuartzComposer
0x97ccc000 - 0x97cccfff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98bf8000 - 0x99a5cfff com.apple.QuickTimeComponents.component 7.2 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponents
0x99cdd000 - 0x99cdffff com.apple.QuickTimeH264.component 7.2 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x9a0e2000 - 0x9a1a8fff com.apple.QuickTimeMPEG4.component 7.2 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG4
0x9a644000 - 0x9a7b0fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message

Christian can analyze the crash log much better than I can.

However, I notice that you have a contextual menu plugin for an older version of Circus Ponies NoteBook, and also a Chronos contextual menu plugin.

I had problems with both contextual menu plugins in the past. Move them out of ~/Library/ContextualMenuItems/ and restart. Does the problem go away? You might also check ~/Library/InputManagers/ for a Circus Ponies component. Sometimes such code works, but ‘breaks’ after an Apple OS update. Updating to the current version of, e.g. NoteBook might help.

I will try that.

I’m very annoyed about the Chronos plugin. The SOHO notes demo hung the first time I used it, so I abandoned the program immediately…six months later, I’m still finding bits of it littered around my system. You’d think it was a Windows program or something…

Likewise, I’m using the current version of CP Notebook, but apparently an older version didn’t deinstall cleanly. Sigh…

Update: Removing those items doesn’t help. In fact, it appears that simply copying something out of the PDF in the 3-pane view is enough to crash DTP. The copy/paste step is not needed.

Katherine

It’s unfortunately a crash of Mac OS X’s PDFKit. Do the PDF documents use the latest PDF/Acrobat version? Mac OS X 10.4.x does not fully support this.

The file reports it was created using Adobe Distiller 3.01 for Windows. Last modified date is March 2006; does that predate the latest Adobe version?

The “Set Selection as Title” command works, so the text in the file isn’t completely inaccessible. Can you suggest a workaround?

Katherine

You might try this:
Open the file in Preview and then print the PDF document into a new PDF document. Finally import the printed PDF document. Sounds strange but does indeed sometimes work :wink:

Sorry I can’t help with your problem, but I feel your pain about Chronos. I also tried the demo, it crashed my computer, so I tried to delete it and I keep finding pieces everywhere. I just found that they inserted an entry for Chronos in my Address Book!