My university’s IT guys were mucking about with my computer, doing their usual magic stuff. (I have no idea what it was.) Anyway, now I can’t open my dt database. I just get the beachball of death. Is there some way I can start over and re-import all the data I’ve been collecting the past 2+ years? Or get the old db to open? Please help.
Start by checking the permissions for the file and the folder where the database file is. I assume you have daily backups, right?
Not quite daily, but backups, yes. What should the permissions be?
Could you please launch Apple’s Activity Monitor application (see Applications > Utilities), select the frozen DEVONthink 3 in the list of processes, choose the menu item View > Sample Process and send the result to cgrunenberg - at - devon-technologies.com? Thanks in advance!