Everytime I go to DevonThink Preferences and want to change the section the program crashes. I am on a 2022 MacBook Air with MacOS Monterey 12.4. Program Version is 3.8.4
This is the Bug Report:
Translated Report (Full Report Below)
Process: DEVONthink 3 [1082]
Path: /Applications/DEVONthink 3.app/Contents/MacOS/DEVONthink 3
Identifier: com.devon-technologies.think3
Version: 3.8.4 (3.8.4)
Code Type: ARM-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-07-12 15:04:59.9166 +0200
OS Version: macOS 12.4 (21F79)
Report Version: 12
Anonymous UUID: C525F2BE-42B0-7DC7-11EC-EA927B89BAC3
Sleep/Wake UUID: EBE39EED-8A8D-4837-837B-7684FF8FEA17
Time Awake Since Boot: 1200 seconds
Time Since Wake: 254 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x000000001297c498
Exception Codes: 0x0000000000000001, 0x000000001297c498
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [1082]
VM Region Info: 0x1297c498 is not in any region. Bytes before following region: 4063673192
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 104ce8000-1050dc000 [ 4048K] r-x/r-x SM=COW …/DEVONthink 3
Kernel Triage:
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
VM - pmap_enter failed with resource shortage
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libobjc.A.dylib 0x1903ce5a0 objc_msgSend + 32
1 Think3Media 0x12902a860 -[MediaPreferencesPref willUnselect] + 2056
2 DEVONappkit 0x1054ad22c -[DevonPreferencesPanel _unselectCurrPane:] + 272
3 DEVONappkit 0x1054ad3a0 -[DevonPreferencesPanel unselectCurrPane] + 76
4 DEVONappkit 0x1054ad7b8 -[DevonPreferencesPanel selectPreferencePaneAtIndex:unselect:] + 156
5 AppKit 0x1934d7734 -[NSToolbarButton sendAction:to:] + 124
6 AppKit 0x193476228 -[NSToolbarItemViewer mouseDown:] + 4652
7 AppKit 0x193376ffc -[NSWindow(NSEventRouting) _handleMouseDownEvent:isDelayedEvent:] + 4528
8 AppKit 0x1932ea374 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 2444
9 AppKit 0x1932e9780 -[NSWindow(NSEventRouting) sendEvent:] + 348
10 AppKit 0x1932e8728 -[NSApplication(NSEvent) sendEvent:] + 2780
11 DEVONappkit 0x10549e4e8 -[DevonApplication sendEvent:] + 308
12 AppKit 0x1935a24f8 -[NSApplication _handleEvent:] + 76
13 AppKit 0x19316a278 -[NSApplication run] + 636
14 AppKit 0x19313b96c NSApplicationMain + 1132
15 DEVONthink 3 0x104d7f3a8 0x104ce8000 + 619432
16 dyld 0x10525508c start + 520
Thread 1:: com.apple.NSEventThread
0 libsystem_kernel.dylib 0x19050a8b0 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x19050ad20 mach_msg + 76
2 CoreFoundation 0x1906152b0 __CFRunLoopServiceMachPort + 372
3 CoreFoundation 0x190613760 __CFRunLoopRun + 1180
4 CoreFoundation 0x190612b24 CFRunLoopRunSpecific + 600
5 AppKit 0x1932e6374 _NSEventThread + 196
6 libsystem_pthread.dylib 0x19054826c _pthread_start + 148
7 libsystem_pthread.dylib 0x19054308c thread_start + 8
Thread 2:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x190515598 __select + 8
1 CoreFoundation 0x19063f890 __CFSocketManager + 644
2 libsystem_pthread.dylib 0x19054826c _pthread_start + 148
3 libsystem_pthread.dylib 0x19054308c thread_start + 8
Thread 3:
0 libsystem_pthread.dylib 0x190543078 start_wqthread + 0
Thread 4:: Dispatch queue: com.apple.CFNetwork.CacheDB-write
0 libsystem_kernel.dylib 0x19050a8b0 mach_msg_trap + 8
1 libsystem_kernel.dylib 0x19050ad20 mach_msg + 76
2 libdispatch.dylib 0x19039f088 _dispatch_mach_send_and_wait_for_reply + 540
3 libdispatch.dylib 0x19039f410 dispatch_mach_send_with_result_and_wait_for_reply + 60
4 libxpc.dylib 0x19027af58 xpc_connection_send_message_with_reply_sync + 264
5 RunningBoardServices 0x196d531ec -[RBSXPCMessage sendToConnection:error:] + 416
6 RunningBoardServices 0x196d52e60 -[RBSXPCMessage invokeOnConnection:withReturnCollectionClass:entryClass:error:] + 104
7 RunningBoardServices 0x196d52dd8 -[RBSXPCMessage invokeOnConnection:withReturnClass:error:] + 32
8 RunningBoardServices 0x196d57418 -[RBSConnection acquireAssertion:error:] + 364
9 RunningBoardServices 0x196d57044 -[RBSAssertion acquireWithError:] + 208
10 CFNetwork 0x1952b1414 0x19519d000 + 1131540
11 CFNetwork 0x1952ba7d0 0x19519d000 + 1169360
12 libdispatch.dylib 0x190392fb4 _dispatch_block_async_invoke2 + 148
13 libdispatch.dylib 0x1903841b4 _dispatch_client_callout + 20
14 libdispatch.dylib 0x19038b8a8 _dispatch_lane_serial_drain + 668
15 libdispatch.dylib 0x19038c438 _dispatch_lane_invoke + 444
16 libdispatch.dylib 0x190396c98 _dispatch_workloop_worker_thread + 648
17 libsystem_pthread.dylib 0x190544360 _pthread_wqthread + 288
18 libsystem_pthread.dylib 0x190543080 start_wqthread + 8
Thread 0 crashed with ARM Thread State (64-bit):
x0: 0x00000001297c1bd0 x1: 0x00000001da80492e x2: 0x0000000000000001 x3: 0x000000019035704c
x4: 0x0000000190738f24 x5: 0x00000000fffffffe x6: 0x000000016b115ee4 x7: 0x000000016b115ed8
x8: 0x0000000000000178 x9: 0xcd7b06d72ee400c7 x10: 0x6ae10001297c1bd0 x11: 0x00000000000007fd
x12: 0x0000000000000179 x13: 0x600000001297c48b x14: 0x00000000cde52800 x15: 0x000000001297c488
x16: 0x000000001297c488 x17: 0x000000004de00000 x18: 0x0000000000000000 x19: 0x000060000111c340
x20: 0x0000000129767950 x21: 0x00000001da80492e x22: 0x0000000129030000 x23: 0x00000001da8a597d
x24: 0x00000001da88f56a x25: 0x00000001da87f0bc x26: 0x0000000105a28003 x27: 0x0000000105a3023e
x28: 0x00000001e8f12918 fp: 0x000000016b116a50 lr: 0x000000012902a860
sp: 0x000000016b1169c0 pc: 0x00000001903ce5a0 cpsr: 0x20001000
far: 0x000000001297c498 esr: 0x92000006 (Data Abort) byte read Translation fault
Binary Images:
0x1903c7000 - 0x190404fff libobjc.A.dylib () <6ffccf84-5e0f-34b2-bcbb-bcf98407ea05> /usr/lib/libobjc.A.dylib
0x129028000 - 0x12902bfff com.devon-technologies.media.prefPane () <139ed65c-c4d2-3377-8c7e-83207d387520> /Applications/DEVONthink 3.app/Contents/PlugIns/Think3Media.prefPane/Contents/MacOS/Think3Media
0x105438000 - 0x10550ffff com.devon-technologies.AppKit (160.0) /Applications/DEVONthink 3.app/Contents/Frameworks/DEVONappkit.framework/Versions/A/DEVONappkit
0x193138000 - 0x193feffff com.apple.AppKit (6.9) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x104ce8000 - 0x1050dbfff com.devon-technologies.think3 (3.8.4) <05fa13ec-4108-3c99-a562-97ca84970282> /Applications/DEVONthink 3.app/Contents/MacOS/DEVONthink 3
0x105250000 - 0x1052affff dyld () /usr/lib/dyld
0x190509000 - 0x190540fff libsystem_kernel.dylib () <03f48dc5-caa7-3678-af61-1a3c7fa8b06e> /usr/lib/system/libsystem_kernel.dylib
0x190590000 - 0x190ad6fff com.apple.CoreFoundation (6.9) <994db908-11a1-3e43-b7df-25c09d51368a> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x190541000 - 0x19054dfff libsystem_pthread.dylib () <42166a2c-89a9-3c38-a215-f028544cea23> /usr/lib/system/libsystem_pthread.dylib
0x190380000 - 0x1903c6fff libdispatch.dylib () /usr/lib/system/libdispatch.dylib
0x19026f000 - 0x1902b0fff libxpc.dylib () <84c6e826-0826-36cc-ad70-10288b0050e0> /usr/lib/system/libxpc.dylib
0x196d4f000 - 0x196da9fff com.apple.RunningBoardServices (1.0) <79c0ea2c-575c-3d45-becf-7c0202c2020a> /System/Library/PrivateFrameworks/RunningBoardServices.framework/Versions/A/RunningBoardServices
0x19519d000 - 0x195651fff com.apple.CFNetwork (1333.0.4) /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x0 - 0xffffffffffffffff ??? () <00000000-0000-0000-0000-000000000000> ???
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=1.1G resident=0K(0%) swapped_out_or_unallocated=1.1G(100%)
Writable regions: Total=1.8G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.8G(100%)
VIRTUAL REGION
REGION TYPE SIZE COUNT (non-coalesced)
=========== ======= =======
Accelerate framework 640K 5
Activity Tracing 256K 1
CG backing stores 2176K 4
CG image 3136K 48
ColorSync 528K 26
CoreAnimation 7520K 74
CoreGraphics 32K 2
CoreUI image data 5056K 40
Foundation 16K 1
Image IO 2144K 3
Kernel Alloc Once 32K 1
MALLOC 294.7M 71
MALLOC guard page 480K 21
MALLOC_MEDIUM (reserved) 960.0M 8 reserved VM address space (unallocated)
MALLOC_NANO (reserved) 384.0M 1 reserved VM address space (unallocated)
SQLite page cache 192K 3
STACK GUARD 56.1M 5
Stack 10.1M 5
VM_ALLOCATE 304K 19
WebKit Malloc 160.0M 3
__AUTH 2639K 324
__AUTH_CONST 20.9M 523
__CTF 756 1
__DATA 18.5M 549
__DATA_CONST 20.6M 562
__DATA_DIRTY 2290K 230
__FONT_DATA 4K 1
__LINKEDIT 592.3M 38
__OBJC_CONST 3884K 299
__OBJC_RO 83.0M 1
__OBJC_RW 3152K 1
__TEXT 531.4M 580
__UNICODE 592K 1
dyld private memory 1024K 1
libnetwork 1664K 24
mapped file 163.8M 34
shared memory 880K 15
=========== ======= =======
TOTAL 3.3G 3525
TOTAL, minus reserved VM space 1.9G 3525
Full Report
{“app_name”:“DEVONthink 3”,“timestamp”:“2022-07-12 15:05:00.00 +0200”,“app_version”:“3.8.4”,“slice_uuid”:“05fa13ec-4108-3c99-a562-97ca84970282”,“build_version”:“3.8.4”,“platform”:1,“bundleID”:“com.devon-technologies.think3”,“share_with_app_devs”:1,“is_first_party”:0,“bug_type”:“309”,“os_version”:“macOS 12.4 (21F79)”,“incident_id”:“6990BD23-2D2E-411C-9765-D88A01F143B2”,“name”:“DEVONthink 3”}
{
“uptime” : 1200,
“procLaunch” : “2022-07-12 15:03:58.0977 +0200”,
“procRole” : “Foreground”,
“version” : 2,
“userID” : 501,
“deployVersion” : 210,
“modelCode” : “MacBookAir10,1”,
“procStartAbsTime” : 28216479382,
“coalitionID” : 928,
“osVersion” : {
“train” : “macOS 12.4”,
“build” : “21F79”,
“releaseType” : “User”
},
“captureTime” : “2022-07-12 15:04:59.9166 +0200”,
“incident” : “6990BD23-2D2E-411C-9765-D88A01F143B2”,
“bug_type” : “309”,
“pid” : 1082,
“procExitAbsTime” : 29699816004,
“translated” : false,
“cpuType” : “ARM-64”,
“procName” : “DEVONthink 3”,
“procPath” : “/Applications/DEVONthink 3.app/Contents/MacOS/DEVONthink 3”,
“bundleInfo” : {“CFBundleShortVersionString”:“3.8.4”,“CFBundleVersion”:“3.8.4”,“CFBundleIdentifier”:“com.devon-technologies.think3”},
“storeInfo” : {“deviceIdentifierForVendor”:“FE61CBDE-F10F-5F72-969B-D7F500E410B1”,“thirdParty”:true},
“parentProc” : “launchd”,
“parentPid” : 1,
“coalitionName” : “com.devon-technologies.think3”,
“crashReporterKey” : “C525F2BE-42B0-7DC7-11EC-EA927B89BAC3”,
“wakeTime” : 254,
“sleepWakeUUID” : “EBE39EED-8A8D-4837-837B-7684FF8FEA17”,
“sip” : “enabled”,
“vmRegionInfo” : “0x1297c498 is not in any region. Bytes before following region: 4063673192\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n—> \n __TEXT 104ce8000-1050dc000 [ 4048K] r-x/r-x SM=COW …/DEVONthink 3”,
“isCorpse” : 1,
“exception” : {“codes”:“0x0000000000000001, 0x000000001297c498”,“rawCodes”:[1,311936152],“type”:“EXC_BAD_ACCESS”,“signal”:“SIGSEGV”,“subtype”:“KERN_INVALID_ADDRESS at 0x000000001297c498”},
“termination” : {“flags”:0,“code”:11,“namespace”:“SIGNAL”,“indicator”:“Segmentation fault: 11”,“byProc”:“exc handler”,“byPid”:1082},
“ktriageinfo” : “VM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\nVM - pmap_enter failed with resource shortage\n”,
“vmregioninfo” : “0x1297c498 is not in any region. Bytes before following region: 4063673192\n REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL\n UNUSED SPACE AT START\n—> \n __TEXT 104ce8000-1050dc000 [ 4048K] r-x/r-x SM=COW …/DEVONthink 3”,
“extMods” : {“caller”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“system”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“targeted”:{“thread_create”:0,“thread_set_state”:0,“task_for_pid”:0},“warnings”:0},
“faultingThread” : 0,
“threads” : 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Model: MacBookAir10,1, BootROM 7459.121.3, proc 8:4:4 processors, 8 GB, SMC
Graphics: Apple M1, Apple M1, Built-In
Display: Color LCD, 2560 x 1600 Retina, Main, MirrorOff, Online
Memory Module: LPDDR4
AirPort: Wi-Fi, wl0: Mar 23 2022 19:57:59 version 18.60.27.0.7.8.129 FWID 01-570be953
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
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USB Device: USB 3.0 HUB
USB Device: USB 2.0 HUB
USB Device: M2020 Series
USB Device: USB 2.0 HUB
USB Device: USB Mass Storage Device
USB Device: USB31Bus
Thunderbolt Bus: MacBook Air, Apple Inc.
Thunderbolt Bus: MacBook Air, Apple Inc.