DevonThink hangs on EPS files and will not move forward

Hi there – I’m a new DTPro user (demo/trial) and am trying to import a folder of files to a brand-new database. However, every time the program encounters an EPS file, it hangs and will not move forward. I’ve let it sit for 24 hours recently with no progress.

The documentation says DevonThink is compatible with EPS, I’m pretty sure. Anyone got any ideas?


Just send an example file to our support address and we’ll check this. Thanks.