DEVONthink Pro Office is unable to store email from Mail.app

DEVONthink
1

I have fresh install of DEVONthink Pro Office version 2.11.2 on Mojave. I have installed and enabled Mail.app plugin and allowed disk access for DEVONthink. However, when I try to save email into DEVONthink via Mail.app menu item, DEVONthink is unable to do so and log says “Can’t connect to Mail to get mail message data!”

Am I missing something? I had to browse for DEVONthink when giving it disk access, it was not present in the list of apps in Privacy settings.

2

Welcome, @ekramus. Do this…

  1. Quit Mail.
  2. Quit Pro Office.
  3. Enable Full disk access in System Preferences > Security & Privacy for DEVONthink Pro Office
  4. In the Finder, hold the Option key and choose Go > Library .
  5. Go into the Mail/Bundles folder and delete the DEVONthink mail conduit bundle.
  6. Relaunch Pro Office and install the Mail plugin from the DEVONthink Pro Office menu item > Install Add-Ons .
  7. Relaunch Mail and enable the plugin via Apple Mail’s Preferences > General > Manage Plug-ins .
1 Like
3

Thanks a lot, looks like this did the trick :slight_smile:

4

No problem. Cheers! :slight_smile: