Several issues:
- DTTG does not sync. The company tells me there is an encryption key. To my knowledge there is no encryption key-a password-but no key.
- DTTG does not function on either my iPad or iPhone-I have done everything the manuals and forums say to do and it does not work.
- I have deleted and reinstalled DTTG so many times on my iPad, it is stuck in permanent Waiting mode and can not install or be deleted.
- Have repeatedly asked for direct help to get DTTG to work as marketed or for a refund and have had no response.
- Others in the forums are having the same “no sync” issues.
- When indexing a document folder on my mac-Devonthink Office Pro crashes. I have been attempting for over a week.
PLEASE PLEASE PLEASE-either get you products to work as promised or give me a refund.