Don't get: no sync between home & work Devonthink Pro

I’m one week into Devonthink Pro. Created two databases at home, used iCloud for sync. Just download Devonthink Pro at work. Despite selecting iCloud sync I’m not seeing the two databases that already exist. I’ve logged out and back in. Nothing works.

Your help is appreciated.
Thanks.

  • What is reported in Window > Log?
  • Is the work computer signed into your Apple ID?

Yes, the work computer is logged into my iCloud account. I went into ‘options’ and see Devonthink checked, by the way.

And have you enabled databases to sync to that location?

Yes, I’ve got it showing under iCloud sync. Continuous error messages on my home computer:
a) invalid encryption key - even though I’ve cleaned and verified the databases
b) and I don’t see the database on my work computer (where I just came from); nor did my databases from home show up there