I just got a new iPad and set it up - obviously I reinstalled the DTTG4 beta and then spent hours while it synchronised with the desktop which brought down the structure of the databases but previously I had part of the db downloaded to the iPad… now I can find how to download an individual file but I can’t download whole groups which I really need to be able to do. Can you help?
Is the sync actually finished?
Long-press the Activity icon in the bottom (looks like a fuel gauge) to see the popover.
It has the zzz symbol??
Did you long-press a group and set Download Files to Always ?
You were right first time - the sync hadn’t finished - 40GB but tool an awfully long time - am I right that DTTG can’t do this in the background?
Now files are there am really enjoying v4 despite the odd crashes which I do report.
One query relates to the Files app - previously if you showed DTTG as one of the locations in the Files sidebar you would not just the folder structure but also the files - now it shows the folders but says they are empty (which the can’t be because the files are there in DTTG) - any ideas?
40GB but tool an awfully long time
40GB is a large database. It would also take much longer when using a remote sync option, like CloudKit.
am I right that DTTG can’t do this in the background?
Correct. While DEVONthink To Go supports Background App Refresh, it is controlled by the operating system and it only allows apps to work for a very short amount of time for a very few times per day. Remember, this is on a mobile device with very different battery requirements, especially on a phone. Battery life is prioritized to try to ensure the device runs as long as possible.
Now files are there am really enjoying v4 despite the odd crashes which I do report.
Appreciated, though we hope you make sure the crash is consistent and reproducible.
One query relates to the Files app - previously if you showed DTTG as one of the locations in the Files sidebar you would not just the folder structure but also the files - now it shows the folders but says they are empty (which the can’t be because the files are there in DTTG) - any ideas?
This is a known beta issue.
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