DT 2 licence stopped working (without upgrading DT 3)

DEVONthink
1

Hi there,

My issue is similar to others posted here (the forum won’t let me link posts), the difference being that I have not purchased a DT3 licence.

Every time I start DT 2.9.13 on OS 10.12, it asks for a licence number. I have not replaced HDs or other hardware since installing DT.

My account page shows this:

image

So I’m lost as to what’s happening. Any input is appreciated.

Marcello

2

Why are you running such out of date software?
The last version is 2.11.3. You should download the latest version from here and overwrite your current version: DEVONthink Legacy Downloads

Do NOT run an uninstaller application. Just overwrote the current version.

3

Did you get Devonthink as a student? If so, perhaps your licence might have expired.