# DT 4 Server Web UI not showing shared databases

**URL:** <https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360>\
**Category:** DEVONthink\
**Tags:** devonthink4\
**Created:** [February 19, 2026, 6:23am UTC](https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360 "2026-02-19T06:23:37Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Harry\_B](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/h/da6949/32.png) [@Harry\_B](https://discourse.devontechnologies.com/u/Harry_B)\
**Post date:** [February 19, 2026, 6:23am UTC](https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360/1 "2026-02-19T06:23:37Z")

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I am using the web UI of DT4 on my Windows PC and today I noticed something a bit weird.

When I login, everything is fine and I can use DT as expected.

When I shutdown the PC and restart it (my browser keeps its tabs open), I am still logged in, but the shared databases are empty.

With logout/login everything turns back to normal, but I wonder why this happens.

If my session is still valid (logged in state), I’d assume the shared databases should be available. If my session has timed out, I should not be shown the UI but the login screen instead.

I am not sure, if this should be a bug report or if I am just missing something obvious.

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [February 19, 2026, 6:57am UTC](https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360/2 "2026-02-19T06:57:28Z")

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> [@Harry\_B](#):
>
> If my session is still valid (logged in state), I’d assume the shared databases should be available. If my session has timed out, I should not be shown the UI but the login screen instead.

Most likely the user interface was still in the browser’s cache but loading of shared databases requires a valid session.

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**Author:** ![Harry\_B](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/h/da6949/32.png) [@Harry\_B](https://discourse.devontechnologies.com/u/Harry_B)\
**Post date:** [February 19, 2026, 7:18am UTC](https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360/3 "2026-02-19T07:18:31Z")

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I force reloaded it, which didn’t change a thing. Only when I manually logged out and in again it returned to the expected state.

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**Author:** ![cgrunenberg](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/cgrunenberg/32/7172_2.png) [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)\
**Post date:** [February 19, 2026, 7:32am UTC](https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360/4 "2026-02-19T07:32:07Z")

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Which browser do you use?

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<div class="post-metadata">

**Author:** ![Harry\_B](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/h/da6949/32.png) [@Harry\_B](https://discourse.devontechnologies.com/u/Harry_B)\
**Post date:** [February 19, 2026, 11:51am UTC](https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360/5 "2026-02-19T11:51:29Z")

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Firefox

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<div class="post-metadata">

**Author:** ![Harry\_B](https://discourse.devontechnologies.com/letter_avatar_proxy/v4/letter/h/da6949/32.png) [@Harry\_B](https://discourse.devontechnologies.com/u/Harry_B)\
**Post date:** [February 20, 2026, 7:24am UTC](https://discourse.devontechnologies.com/t/dt-4-server-web-ui-not-showing-shared-databases/86360/6 "2026-02-20T07:24:32Z")

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This morning I could reproduce the behaviour. I tried to force-reload the page several times, but it stayed like this:

 ![Screenshot 2026-02-20 082251](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/3X/1/c/1c71ed019c9961c1ca2fdd4603f0835ed5829967.png)