I’ve been downloading various statements in PDF format. Things like my electric bill, phone bill, etc.
And since I’m very new to DEVONthink Pro Office, I’ve been “testing” it’s searching abilities by having it search for words that I know are in those files.
Well, I just downloaded by checking account statement, and DEVONthink Pro Office isn’t find things I know are in it. For example, if I search for my account number, it doesn’t find it.
I even tried copying the account number directly from the document, and pasting that into the search box, but it didn’t help.
It also couldn’t find the word “NONSUFFICIENT.”
(I’ve been using quotation marks to limit results to exact matches.)
I discovered (somewhat by accident) that it did find this: “NONSUFFI CI ENT”
Note that the word in the document does NOT have spaces in it, and if I double-click the word to select it, then copy it & paste into the search box, the search doesn’t find my document.
I’d be happy to provide a copy of this document to DEVON for troubleshooting purposes, though obviously I don’t want to post my bank statement online.