DTPO very slowly after update to macos 10.14 Mojave!

DEVONthink Tips
1

Hello,

does anyone have the same problem, that DTPO is extremely slow after updating to macOS 10.14 “Mojave”?

For example, it takes about 2 seconds to switch back to DTPO using the cmd-tab shortcut. All scripts also take about 2 seconds to run, etc …

It’s only an issue with DTPO!

Thanks in advance!

2

I know it’s annoying when other people reply “doesn’t happen for me”, but that’s true. DEVONthink Pro Office works fine on Mojave over here.

If you’ve already tried the obvious (reboot; empty the DEVONthink cache; force DEVONthink to create a new preference file) then perhaps the best course of action is to open a ticket with Support, otherwise the rest of us who have no experience with your particular computer can only reply “duh, I dunno”.

3

I second korm’s suggestions. We have had no other specific reports of “slow downs”.

4

Thanks for your help, but how can i force DEVONthink to create a new preference file???

5

Also deleting preferences files doesn’t help!

6

As said above, if these things do not help then open a ticket with Support. The forum cannot solve this problem for you.

7

I found the cause of the problem:

The error no longer occurs if Accessibility > Display > Reduce Transparency is DISABLED AND Accessibility > Mouse & Trackpad > Trackpad Options > Enable Motion is ENABLED (option does not matter).

… I have also been able to reconstruct this on a different Macbook … note that DEVONthink must be restarted after changing the settings !!!

Nevertheless, many thanks for your commitment and your help!

8

Thanks for the detective work and follow-up. :smiley: