DTTG database issues/weird behaviour

  • Why am I seeing this astronomical number of groups in this database? (I’ve repaired the database countless times)
  • Also: despite that groups are excluded from tagging I very often don’t see my groups, but instead have items under group tags. This messes up visibility – stuff is “hidden” under tags instead of groups. This completely doesn’t reflect the behaviour on the desktop.

So to summarise: I have an astronomical group count and weird visibility issue with this specific DTTG database. I’m using Dropbox to sync between desktop and DTTG. I have several other databases, but only this has this behaviour.

Since, probably the best way to solve this issue is to delete the database, and resync it from Dropbox – I would pre-emptively like to get a step-by-step guide for this. I’ve already once by accident happened to merge two different versions of the same database and it was a mess.

On DEVONthink To Go’s databases screen, select ? > Contact Us to start a support ticket. Thanks!

1 Like