DTv4 syncing to DTTG Failed database verification

DEVONthink
1

5/3/25, 10:52:53 AM: Devon-FY25 Failed database verification, please repair the database.

So with the new manual page 246

Sync Location: To clean or verify all the sync data from a specific location,
Control-click it and choose the appropriate command. For a verification, hold
the ⌥ Option key and choose Verify Location Thoroughly to perform a deeper
verification of the sync data. For a remote sync location, there may be a pause while a
connection is established.

These options are greyed out?

2

That’s not the next step for that message. File > Verify & Repair Database is.

3

Thank You - that did pull up the errors, correcting the ‘missing files’ took me a bit to figure out, but now syncing.

4

You’re welcome!

Did you consult the Troubleshooting > Repairing a defective database section of the built-in Help and manual?

5

Wellllll sir since I was on Page 246 reading the above and got stuck there, I was kinda giving up on the manual and just smashing my way through. Not a manual issue, a me issue.

6

Gotcha.

7

The process I followed was

  • Check the DB via File > Verify & Repair DataBase
  • errors - 3
  • rerun, still 3 errors, so I assumed no autocorrect
  • Look at log, 3 files missing
  • click each one, delete
  • rerun verify, still errors
  • Check log, they are in the trash.
  • clear trash, cleared the errors.
8

Sounds about right for a first time dealing with missing files.
The Trash is still a location in the database, hence the need to empty it to fully remove such references.