Some of my files are now showing up in the proper place and with the proper name but they are listed as having 0 Bytes and when I go to open them they are empty and I get the message “no selection.” Does anyone know how this could have happened? What could I have done? Any ideas on what I can do to restore them? I’ve looked through all of my backups but the same files there also appear to be empty. Help!! Thank you !
What edition (Personal, Pro, Pro Office) of DEVONthink are you using, and which version (1.x or 2.0)?
Are the empty files Import or Index captured into the database?
You said that your files are “now” showing proper names and locations. Had you had a prior problem, and if so, what did you do?
If the answers involve a lot of information, try sending a request to Support.