Error when opening database

Every time I open my database for Devonthink 3 on my desktop, I get this error. I’m trying to figure out how to fix it.

You typically get this message when DEVONthink has terminated abnormally.

  • Where is the database located?
  • When is this happening, e.g., after you boot the Mac a d launch DEVONthink?

Good to know. The database is in my home folder on my Mac. This usually happens when I close the app and or restart the machine.

When you restart, do you close DEVONthink and its databases before the machine shuts-down? (Probably “yes”, but just checking).

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In theory, yes, but sometimes the computer closes it for me as part of the shutdown process.

Hold the Option key, and choose Help > Report Bug to start a support ticket.