# Files lost again

**URL:** <https://discourse.devontechnologies.com/t/files-lost-again/66145>\
**Category:** DEVONthink\
**Created:** [August 12, 2021, 1:06pm UTC](https://discourse.devontechnologies.com/t/files-lost-again/66145 "2021-08-12T13:06:28Z")\
**Posts on this page:** 1\
**Showing post:** 18

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**Author:** ![Blanc](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/blanc/32/8008_2.png) [@Blanc](https://discourse.devontechnologies.com/u/Blanc)\
**Post date:** [August 14, 2021, 7:19am UTC](https://discourse.devontechnologies.com/t/files-lost-again/66145/18 "2021-08-14T07:19:25Z")

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> [@OogieM](#):
>
> When will DT admit that there is a serious, if rare, bug that totally undermines their entire premise for the software.

From the information you have produced, I’m not sure it’s fair to assume there is such a bug. What I’ve read leaves the possibility open that such a bug could be responsible; it doesn’t exclude other possibilities.

> [@OogieM](#):
>
> But I find it exceeedingly unrealistic to claim that files lost in a single application over time are all related to a hardware failure that has never caused a problem for any other program or files.

Again, not enough information to verify that; the probability must relate to the number of files, their size, the number of accesses etc.

I’m not saying there is no bug; I’d be somewhat surprised if it were related to the “ghost file bug” as known, because the number of people previously affected and the number now affected are disproportionate.

What am I saying? There is a lack of useful information; in my opinion both you and DT probably need to look into this. Stopgap measures can help pinpoint the problem. As such, you may be interested in a [script I implemented](https://discourse.devontechnologies.com/t/adding-and-verifying-checksums-to-detect-inapparent-data-loss/61895/11) when the original “ghost file” issue surfaced. It has, to date, not turned up any problems on my devices.

Addendum: I’m grateful to any user working toward making DT an even better product - let’s all work together with that goal in mind 🙂

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