Folder Ghosting

DEVONthink Tips
1

Hi,
I have the following problem: there is a folder appearing in my universal inbox which always reappears when In delete it. It happens at least every time I start up DT. Any ideas what the cause may be and how to fix it?
(I tried rebuild and repair, but to no avail)

thanks,
xaxa

2

1a) If you have any useful information in the Global Inbox, move it to another database or to a new temporary database.

1b) Quit the DEVONthink application.

1c) Locate and move to the Trash the folders named “DEVONthink Pro 2” and “DEVONthink Sorter” at ~/Library/Application Support/.

1d) Launch the DEVONthink application. Run Install Add-Ons. That should resolve the issue.

3

Before you reinstall, quit DT. Look in the folder ~/Library/Application Support/DEVONthink Pro 2/Inbox (not Inbox.dtBase2). If in Finder you see the ghost folder inside the Inbox folder, delete it. Restart DT. The ghost should be gone.

I get these ghosts from time to time. They are always just “stuck” folders or files inside the Inbox that don’t get fully imported to DT for some reason.

4

Thanks Korm. However, I ended up having to delete the two folders and re-install the add-ons as per Bill’s suggestion. That SEEMS to have solved the problem.

Thanks,

Phil