# Full sync download greyed out

**URL:** <https://discourse.devontechnologies.com/t/full-sync-download-greyed-out/85656>\
**Category:** DEVONthink To Go\
**Created:** [November 29, 2025, 9:11am UTC](https://discourse.devontechnologies.com/t/full-sync-download-greyed-out/85656 "2025-11-29T09:11:27Z")\
**Posts on this page:** 1\
**Showing post:** 4

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [November 30, 2025, 5:16pm UTC](https://discourse.devontechnologies.com/t/full-sync-download-greyed-out/85656/4 "2025-11-30T17:16:07Z")

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This has already been reported and is under investigation, e.g.,…

> [@DTTG4 license to DT Server not persistent](https://discourse.devontechnologies.com/t/dttg4-license-to-dt-server-not-persistent/85639):
>
> I have upgraded my DEVONthink Server to v4 wihtout issues. Updating the iOS app is now throwing issues. assigning the licsense is working only temporary. As soon as I close the app and restart it, the license needs to be assigned again. why is the sync-settings to WebDAV not migrated from v3? This is annoying to add and sync again. Edit: The license in my user account is correctly shown. Seems the app is just not saving it persistant.

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_[View the full topic](https://discourse.devontechnologies.com/t/full-sync-download-greyed-out/85656)._