# Ghost-update broke sync

**URL:** <https://discourse.devontechnologies.com/t/ghost-update-broke-sync/62462>\
**Category:** DEVONthink To Go\
**Tags:** sync\
**Created:** [February 25, 2021, 10:27pm UTC](https://discourse.devontechnologies.com/t/ghost-update-broke-sync/62462 "2021-02-25T22:27:39Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [February 26, 2021, 12:15am UTC](https://discourse.devontechnologies.com/t/ghost-update-broke-sync/62462/6 "2021-02-26T00:15:45Z")

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This was discussed here…

> [@Update on potential data loss](https://discourse.devontechnologies.com/t/update-on-potential-data-loss/62075):
>
> After upgrading from DEVONthink To Go 2 to version 3 some customers experienced empty or broken documents. This affected seemingly randomly selected documents from PDFs to web archives and images. Unfortunately, in our months-long beta test this problem did not surface or wasn’t reported (or we wouldn’t have released the app). We still have not located the root cause of this effect but firmly believe that it is caused by an issue in earlier versions of DEVONthink To Go 2. It propagated through …

Did you uninstall DEVONthink To Go 2?

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_[View the full topic](https://discourse.devontechnologies.com/t/ghost-update-broke-sync/62462)._