So I’ve read/searched all the documentation on the forum and elsewhere and haven’t been able to figure this out. I’m running Devonthink 3 3.8.5 on my 14" M1 Pro MacBook Pro and DTG 3.5.5 on my iPhone 13 pro max and iPad.
The global inbox syncs between my DTG devices but not to Devonthink 3. I’ve emptied my inbox on all devices and tried syncing, I’ve verified, cleaned, etc… to no avail. I’m using iCloud sync (CloudKit). I even tried stopping iCloud sync and used Dropbox sync and that did not work either.
All the other databases I have sync between devices perfectly, just not the global inbox.
I’ve had similar sync problems with the inboxes as well as many other databases and nothing would help… until I connected with Bonjour, got everything synced and switched back to CloudKit . Everything seems to work now. And the Bonjour sync really went fast.
Cool. Glad it seemed to have an impact on the issue. Surprising to me, but there must be a reason!
Rather than switching back to CloudKit, which is known to be unreliable and slow for some (many?), why not keep BOTH CloudKit and Bonjour turned on. Maybe Bonjour can do all the work when possible and leave little to nothing for CloudKit to do?