Global Inbox oddities - Items Pending, Failed Verification

DEVONthink
1

I suspect this covered in another thread (or threads) but so far nothing I’ve read has helped.

Using DEVONthink 3.9.5 with macOS 13.6.4

In Log I’m getting frequent messages on “1 items left to be uploaded”, or sometimes 2, 3 or even more etc. in “Inbox”. I also get messages that the “Inbox failed verification, please repair database.”

It is just the “Inbox” showing this problem.

I’m using “Print PDF to DEVONthink” and sometimes I save files (mostly PDF’s) directly into the Global Inbox.

Inbox is synced with one sync method (Synology NAS) WebDAV.

When notified of verification errors, I run Verify and Repair and it finds inconsistencies and says it is repaired.

I also have done “rebuild” on the Global Inbox database.

And i have “cleaned” and reset the sync setting for that database.

I use the smart rule “Item is Pending” but nothing appears.

I try to keep the Global inbox empty by moving documents into more permanent groups in other databases.

Yet, I keep seeing the error, until I quit DEVONthink, then restart it. No more repeating messages until they come back.

2

This might be either a missing item, a pending item or an indexed item located on a currently not mounted volume.

3

Cannot disagree with the idea but Inbox empty, no items found with smart rule, and I have rebuilt the empty Inbox more than once.

What else to hunt for with what method or tool?

4

Oh, forgot to mention I cleaned the sync location and restarted sync only via WebDAV (twice as I remember).

5

Both a verification of the inbox is successful and a search for item:pending doesn’t find anything? This is indeed weird.

But if the inbox is really empty and the sync location was cleaned successfully, then you could try to quit DEVONthink 3, delete ~/Library/Application Support/DEVONthink 3/Inbox.dtBase2 and launch it again to create a fresh inbox.

Or do you also synchronize via Bonjour?

6

Confirming, I have done that now. Should have remembered that myself! If issue returns I’ll report, but this probably will fix whatever creeped in.

For the purposes of debugging this issue, I turned off Bonjour so that I could state here unequivocally that I had only one sync method in play.

Thanks!