How do I restart failed installation of add-ons?

tlmurray · May 16, 2020, 4:33pm

While upgrading to DEVONthink 3, I accidentally quit during the installation of Additional Scripts and ABBYY FineReader OCR. The log shows they failed (as expected), but now that v3 is installed and working, trying to reinstall these add-ons keeps failing. How can I get these installed?

cgrunenberg · May 18, 2020, 10:20am

Just use DEVONthink 3 > Install Add-Ons… again.

tlmurray · May 18, 2020, 8:48pm

I did – I should have been more clear, but that is what I meant by “…but now that v3 is installed and working, trying to reinstall these add-ons keeps failing.”

BLUEFROG · May 18, 2020, 10:12pm

How is it failing?

tlmurray · May 18, 2020, 10:28pm

Nothing at all happens. In fact, once I have launched SyncMate and the log gets a few entries, nothing new is added when I try to connect.

BLUEFROG · May 18, 2020, 11:23pm

once I have launched SyncMate

??
What does this app have to do with DEVONthink or installing add-ons?

tlmurray · May 19, 2020, 2:43pm

Ahh, sorry! Wrong issue! SyncMate is an app that attaches okay to everything under the sun . . . other than my iPhone.

But back to DEVONthink, for a couple of days I got this kind of log

each time, but I ended up (as root) deleting anything I could find related to DEVONthink, reinstalled, and now it’s okay. Thanks.

BLUEFROG · May 19, 2020, 2:59pm

No worries. Glad it’s resolved now.