iCloud sync "... items left to be uploaded."

DEVONthink To Go
1

I am having a reoccurring issue with my iCloud sync. Each sync attempts to re-upload the entire database of 6k+ items, culminating in the error message “… items left to be uploaded.”

My setup includes two Macs, an iPad (the affected device), and an iPhone. I have multiple databases–only one is causing problems.

This error only occurs on the iPad… strangely the Macs and iPhone are fine.

I have thoroughly verified this database on all devices (two Macs and two iOS) – all verified. I have cleaned the database on the iPad. Any ideas?

2
  • Is this a new iPad?
    • If so, was it set up via your iCloud account?
    • If not, had you switched to a CloudKit sync recently?
3

This a relatively new iPad. It was set up via CloudKit months ago.

4

Other than CloudKit is very unreliable now (and has been for several months), it’s hard to say without more data.
In DEVONthink To Go, select ? > Contact Us to start a support ticket. Thanks!

1 Like
5

Did you migrate from a previous iPad?

6

Did you try clearing the Trash for the synced database on all your devices?

7

@mdbraber Tried that – and certainly seemed to unclog some things, but still sitting with “89 items left to be uploaded” to iCloud (Cloudkit) on my iPad.

@BLUEFROG >> anyway to actually work out which “89 items” are causing the problem?
Or is this also grounds for a support ticket?

8

Support ticket, please.

9

Will do. FWIW, “89 items” on my iPad, and only 1 on my iPhone! Will start a ticket from the iPad!

11

Perhaps ‘search’ does not look in the trash