# iCloud sync not showing up
**URL:** https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156
**Category:** Tips
**Created:** [July 5, 2018, 6:37am UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156 "2018-07-05T06:37:18Z")
**Posts on this page:** 10
**Page:** 1
### Author:  [@Yiar](https://discourse.devontechnologies.com/u/Yiar)
#### Post date: [July 5, 2018, 6:37am UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/1 "2018-07-05T06:37:18Z")
Thought this was a bug on 2.10.0 but remains on 2.10.1
iCloud is turned on on both of my computers. Both have the same issue.
I’m probably missing something.
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### Author:  [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [July 5, 2018, 8:34am UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/2 "2018-07-05T08:34:36Z")
Is DEVONthink enabled in System Preferences \> iCloud \> iCloud Drive \> Options?
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### Author:  [@Yiar](https://discourse.devontechnologies.com/u/Yiar)
#### Post date: [July 5, 2018, 4:39pm UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/3 "2018-07-05T16:39:53Z")
Does not show up there ☹
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### Author:  [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [July 6, 2018, 9:10am UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/4 "2018-07-06T09:10:56Z")
Which edition do you use?
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### Author:  [@Yiar](https://discourse.devontechnologies.com/u/Yiar)
#### Post date: [July 6, 2018, 10:33am UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/5 "2018-07-06T10:33:59Z")
DevonThink Pro Office 2.10.1
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### Author:  [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [July 6, 2018, 1:44pm UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/6 "2018-07-06T13:44:05Z")
Does it work after downloading it again from our website and replacing the installed version with the downloaded one? Otherwise a screenshot of System Preferences \> iCloud \> iCloud Drive \> Options might be useful.
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### Author:  [@Yiar](https://discourse.devontechnologies.com/u/Yiar)
#### Post date: [July 9, 2018, 9:24am UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/7 "2018-07-09T09:24:48Z")
Didn’t work.
[screenshots.zip](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/b/b8a950d6dd8c00cb01cd683c08d00176e480c527.zip) (368 KB)
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### Author:  [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [July 9, 2018, 1:24pm UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/8 "2018-07-09T13:24:09Z")
Which version of macOS do you use?
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### Author:  [@Yiar](https://discourse.devontechnologies.com/u/Yiar)
#### Post date: [July 9, 2018, 3:54pm UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/9 "2018-07-09T15:54:21Z")
High Sierra on one, Sierra on the other. Both don’t work.
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### Author:  [@cgrunenberg](https://discourse.devontechnologies.com/u/cgrunenberg)
#### Post date: [July 10, 2018, 7:15am UTC](https://discourse.devontechnologies.com/t/icloud-sync-not-showing-up/24156/10 "2018-07-10T07:15:44Z")
Is there any third-party software installed on both computers that might patch the system, e.g. stuff like VM (e.g. Parallels) or other haxies? Does it work using a new clean user account (see System Preferences \> Users & Groups to create one)?