I’ve been using the ScanSnap iX1500 for a long time and scanning into an indexed folder (for a reason). Every last scan doesn‘t appear in Devonthink since a few days. As soon as you scan a new document, the previously scanned document appears. The error does not occur when I move a file by hand to the indexed folder (in the Finder).
I haven’t made any updates! The problem suddenly appeared!
To make it clear: After the scan, the PDF file is in the indexed folder in the Finder. However, it only appears in Devonthink when I make the next scan (which itself remains only in the Finder). However, if I drag the file in the Finder out of the folder and drag it back in again, it immediately appears in Devonthink.
And does the file appear after closing the window and opening a new one? Or restarting DEVONthink and choosing File > Update Indexed Items… for the indexed group once again?
This might be a bug. Please choose Help > Report Bug while pressing the Alt modifier key and send the result to cgrunenberg - at - devon-technologies.com - thanks!
In addition, is it already sufficient to select a different item in the sidebar and then the indexed group again?
Does it work if you use a different indexed folder for your scans? Or after switching to icon/columns view? Unfortunately we couldn’t reproduce this so far and there was nothing in the logs.
I think I’m having a similar problem. DT 3.03 Mac OS 10.15.2. I had given up on DT some years ago but thought I would retry it in v3 for a particular task I have. First I indexed a folder of images (all screenshots). About 300 of them. Then I exported more screenshots to that folder from Snap N Drag Pro. I couldn’t get them to show up by selecting that folder and using File -> Update Indexed Items. Using File -> Index Files and Folders did index them, but also included a folder of the original 300. OK, that was a bad idea. I’ve exported another 200 files from Snap N Drag Pro into that folder and tried to update the index, but it won’t update. My intended use would involve this folder being updated pretty often. As it is going now, this is not going to work out with DT…