I seem to have developed a problem with importing pdfs, it seems not to happen although it looks like it is happening! When I try to import either through the File>import>files & folders menu or by drag and drop or even by dragging into the sorter, I get the dreaded spinning wheel for ages and then nothing! The database I am wishing to import into is quite large at 10.1GB and I wonder if this is the problem? Should I split the database?
Also, and I wonder if this is related but I don’t know why it should be, my global inbox shows that I have 146 items in it, but none actually show up in the listing space—see attachment.
Any help would be greatly appreciated. Thanks. pic1.tiff (40.2 KB) pic1.tiff (40.2 KB)
After having another look at the screenshot, the middle pane (the grey bar to the right of “146”) is quite tiny and therefore you’re probably not able to view the groups at all.
Thanks for your replies. The screen shot was only part of the whole, sorry it confused. Here is attached the whole. I have tried “go>top group” as you suggested and the picture is the result, no difference. pic2.tiff (138 KB)
I believe that what Christian is suggesting is that due to the narrow width of the middle pane, you will not be able to see any documents in this view if they are contained in groups in the Global Inbox. The ‘Status’ column is all you have visible in the middle pane. As example:
