Incoming document from scanner: notification shown but not processed

I’ve just done a clean install of my mac with macOS Catalina. Installes all the SnapScan software and created a profile to send the scans to DEVONthink 3. When I scan a document DEVONthink opens and tells me something arrived, see screenshot. But then nothing happens anymore. The expected pop-up with the document-information to store it to the database does not show. In the settings I’ve selected that incoming document shall be converted to searchable PDFs. Any idea what’s wrong?

Thank you & cheers.


If you select the menu DEVONthink 3->Install Add-ons, check to see if the ABBYY FineReader OCR is installed


Perfect, this was the solution. You saved my day.

Thank you.