If you are running the Standard edition of DEVONthink, you will not have the Import sidebar. It also could contain an email but they are not indexed nor searchable in Standard. Email handling is a function of the Pro and Server editions.
And the email client is the application you are using to access your emails, e.g., Apple Mail. And no, that does not include accessing Gmail, Yahoo Mail, etc. in a browser.
Email handling is a function of the Pro and Server editions.
I have Devonthink 3 pro version⌠I dont see the email handling or import sidebar⌠is it possible that I am running only the standard version despite having paid for the pro version⌠is there something that should be unlockedâŚ
If you are running the Standard edition of DEVONthink, you will not have the Import sidebar. It also could contain an email but they are not indexed nor searchable in Standard. Email handling is a function of the Pro and Server editions.
And the email client is the application you are using to access your emails, e.g., Apple Mail. And no, that does not include accessing Gmail, Yahoo Mail, etc. in a browser.
I have been using Devonthink for many years⌠I am pretty sure I have the pro editionâŚis when i click on about, I have 3.9.6 and it says I am registered with the pro version⌠what the heck am I doing wrong as I dont see the sidebar you are referring to
Post a full-resolution screen capture of what youâre looking at in DEVONthink.
It would be easier to understand your posts if you were marking quotes as such. There are icons available for that on top of the edit pane.
[quote=âBLUEFROG, post:24, topic:80152â]
ost a full-resolution screen capture of what youâre looking at in DEVONthink.
Thanks very much. I dont know why I missed this. Old age maybe
No worries and youâre welcome 
I always had problems with creating a support case from DT.
It always tries to use the Apple Mail program, which I donât use.
DT should better simple provide the required text and display the mail address to be used, and where the log files are located what should be attached.
But thatâs a different topic 
That might be a feasible approach for the fairly small group of people comfortable assembling a mail message with information from different places. Many others will be scared away by that.
I use Mailmate. Amongst other things I like about it - the Devonthink integration is bundled in.
needs to be ticked in settings and then just a keystroke awayâŚ
One thing to be concerned about Mailmate:
Benny has announced the subscriber form of payment now for the program; and also has alluded to the fact that this may not work, no promises about future of Mailmate.
You can read the information on the blogsiteâand as of July, EVERYONE who uses Mailmate and updates to the new version will be required to pay $10 every 3 months.
Another beef with Mailmate is it often duplicates sent items for 365 email accounts (they are not actually duplicated but show up twice in Mailmate sent items for some reason). It got so annoying I abandoned Mailmate.
