Invalid encryption code

I’m a new DT user, with only a dozen or so documents in my database so far. I was trying to set up sync between my Mac and my iPad and iPhone, and I think I’ve screwed it up. Nothing is syncing, that’s for certain. On the Mac, I’m seeing log messages saying “invalid encryption code.” I didn’t make a note of what encryption code I gave (and I don’t even recall whether I did that on the phone or on the Mac!).

Is there some way I can get out of this mess and start over? And what’s the simplest way to set up syncing? I started trying to use Dropbox, then saw Bluetooth as a n option, so tried that also…I think I just want Dropbox so the sync can work when I’m not at home where my Mac is.

Please start a Support Ticket. Thanks.