I am trying to get rid of an Invalid Encryption Key Error.
Got a new HDD on my main machine. I did a fresh install of MacOS and DevonThink.
I have deleted DevonThink ToGo on all mobile devices.
I have used the “Clean Location” option and “Remove Location” option in “Preferences - Sync” a few times.
Can’t seem to clear out the old syncs and get a new one started. Every time I try I get the Invalid Encryption Key error.
I left it overnight to see if maybe there was a server base issue with iCloud. This morning I was still getting the errors. I cleaned the location again and tried over. No luck. I also double-checked both my iPad and iPhone to ensure they weren’t somehow still trying to sync. They aren’t. I have actually deleted the original DTTG install on both.
I am still having some iCloud issues, however I think I may have stumbled across the issue.
When removing a large set of databases, Devonthink appears to be deleting file by file by file, instead of dumping the whole folder. This means if you “Clean Location” and get the log message of “Location Successfully Cleaned,” and immediately try to re-sync, you’re going to have a conflict.
Is this accurate? See screenshot below. Waiting for this to clear out before trying to sync again (hopefully for the last time .)