# iOS items not sending to inbox suddenly from share action anywhere on iPhone

**URL:** <https://discourse.devontechnologies.com/t/ios-items-not-sending-to-inbox-suddenly-from-share-action-anywhere-on-iphone/75024>\
**Category:** DEVONthink To Go\
**Created:** [March 16, 2023, 1:31am UTC](https://discourse.devontechnologies.com/t/ios-items-not-sending-to-inbox-suddenly-from-share-action-anywhere-on-iphone/75024 "2023-03-16T01:31:36Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![philalethes](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/philalethes/32/5981_2.png) [@philalethes](https://discourse.devontechnologies.com/u/philalethes)\
**Post date:** [March 16, 2023, 1:31am UTC](https://discourse.devontechnologies.com/t/ios-items-not-sending-to-inbox-suddenly-from-share-action-anywhere-on-iphone/75024/1 "2023-03-16T01:31:36Z")

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Hello. All of a sudden,when I hit the share action on my iPhone and try to sen something to my inbox in DTTG, it isn’t showing up in the inbox. It doesn’t matter what app I try to share from or what type of a file it is. I have never had this issue before.

I have tried cleaning and verifying my Dropbox sync locations. This didn’t work. My databases appear to be syncing fine with my MacBook Pro but the inbox is not working on iOS. The inbox works fine to share things with on my MacBook Pro.

Any help would be greatly appreciated. Thanks!

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 16, 2023, 2:23am UTC](https://discourse.devontechnologies.com/t/ios-items-not-sending-to-inbox-suddenly-from-share-action-anywhere-on-iphone/75024/2 "2023-03-16T02:23:53Z")

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What version of iOS and DEVONthink To Go Are you running?

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**Author:** ![philalethes](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/philalethes/32/5981_2.png) [@philalethes](https://discourse.devontechnologies.com/u/philalethes)\
**Post date:** [March 16, 2023, 11:25am UTC](https://discourse.devontechnologies.com/t/ios-items-not-sending-to-inbox-suddenly-from-share-action-anywhere-on-iphone/75024/3 "2023-03-16T11:25:43Z")

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I figured it out. I have a new phone and didn’t realize I had DTTG 2 also installed on the phone still. I was trying to share to the old app and not the new one. All is working now. Thanks!

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**Author:** ![BLUEFROG](https://discourse.devontechnologies.com/user_avatar/discourse.devontechnologies.com/bluefrog/32/135_2.png) [@BLUEFROG](https://discourse.devontechnologies.com/u/BLUEFROG)\
**Post date:** [March 16, 2023, 1:54pm UTC](https://discourse.devontechnologies.com/t/ios-items-not-sending-to-inbox-suddenly-from-share-action-anywhere-on-iphone/75024/4 "2023-03-16T13:54:23Z")

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Excellent and thanks for the follow-up!

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**Author:** ![system](https://devontech-discourse.s3.dualstack.us-east-1.amazonaws.com/uploads/original/2X/4/4e6ff70c96be2eb307a274d890bba8d71ba671b3.png) [@system](https://discourse.devontechnologies.com/u/system)\
**Post date:** [March 15, 2026, 1:54pm UTC](https://discourse.devontechnologies.com/t/ios-items-not-sending-to-inbox-suddenly-from-share-action-anywhere-on-iphone/75024/5 "2026-03-15T13:54:49Z")

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