Mixed licensing / subscriptions questions

Ahh, gotcha… thanks for the screen capture.

Yes exactly. You need the yearly DTTG subscription as long as you don’t pay the yearly DT 4 Pro or Server subscription.

So, €60 paid 15 days ago for a year of DTTG4, it’s expensive the 15 days of use of DTTG3…

While we have no power to issue refunds for App Store purchases, I’m sure someone higher up the ladder than me will read this discussion.

I may have mixed up license and subscription.

Basically I would like to know, whether I need to pay the DTTG subscription only once for all devices or separately for each mobile device.

Sorry for the confusion.

We all thought you and eboehnisch to be this top :slight_smile:

Make them think about changing the DTTG license model, that is the only rescue.

I hope so…

No worries!
A subscription covers more than one mobile device.

We all thought you and eboehnisch to be this top :slight_smile:

Haha! I’m certainly not the top.
@eboehnisch and @cgrunenberg are my bosses and the founders and owners of this company. The Pilot and Wizard of DEVONtechnologies :heart: :slight_smile:

Those decisions are way outside my wheelhouse.

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Actually, we would have done that. But it’s simply not even technically possible in the App Store. It’s Apple’s store, their rules. It’s actually a novelty that we can use a Mac license at all, something that wasn’t even allowed a few years back.

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hi @eboehnisch, Just to know if you have read my situation, and if you find it logical or not.

We may have a misunderstanding here.

I meant the license type I described above, which is used by Apps like Working Copy and Loopy Pro.

Of course, this is possible for Apps like DTTG too!

Or what were you referring to?

Anyways, right now, people are forced to subscribe, yearly! Either to DT 4 Pro or Server, or to DTTG 4.

Otherwise, they loose the usability of their mobile Apps.

Is this really your goal, to force people to a yearly subscription? I did not have this impression originally and I still hope that you did not realise this - and think about changes.

That is possible in theory but is it leads to a myriad of problems from diverting app variants from customer to customer, to complex code and more. Which is why we opted against it.

Is this really your goal, to force people to a yearly subscription?

Quite obviously not on the Mac. On iOS we do not see a good, reliable, and manageable model supported by the App Store without jumping through burning loops and messing things up considerably.

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Personally I am also not happy with the current situation. DTTG 4 even has problems remembering my DT 4 pro license and won’t sync at all. But still my paid time (one year from purchasing date) is ticking.

I also have the question why one year of updates is a little bit cheaper than two years of updates if added. Shouldn’t be two years up front be less expensive than two times one year?

Also I think the price for updates is somewhat high. At work I am a software licensing manager and software maintenance is usually about 25 percent of the licensing cost. Without Black Friday the maintenance extension would cost 50 percent.

Just my thoughts/understanding on this. I will not switch the new version now, I‘ll keep using DT3 pro an DTTG3 until they work satisfying to me. If an iOS or MacOS future update will break functionality, I will update DT3 to DT4 and will get DTTG 4 included. If I‘m not in need of new features after one year, I will not buy another year of DT4 updates, so I will buy a DTTG4 subscription. When the year is over, I will check if I want/need a year of DT4 pro updates. If the answers is no, I‘ll continue to suubscribe to DTTG4, if yes I‘ll chancel the DTTG subscription.

This will be continued until new changes/pricing models arrive.

An other possiblilty is to stop using Devonthink software somewhere in the future. Thats something I really do not like to do.

Repeatedly said on this forum that 4.0.2, now at the Apple Store awaiting approval by Apple, will fix this.

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Yes, but I think that most people who use DT, also use DTTG.

And this fact forces all those people into a yearly subscription - even if you make this optional in the DT license, using DTTG forces a yearly subscription!

The DT license scheme with an optional yearly payment can only work for people who only use DT and don’t use DTTG! Or, of course for those who use the Pro or Server editions and want to pay yearly anyways.

But it seems you understood this already and planned it like this.

Disappointing, really.

As I said, I even considered buying the Pro edition, but this could only work, if it gives a stable license for DTTG too, without a yearly payment.

This means, I will stay at DT 3 and DTTG 3 as long as possible and meanwhile research alternative options. I may open a topic about this to discuss such alternatives.

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Where is the price list for DTPro4 extensions? The only relevant page returned from searching the web site for “extension” talks about extensions, but doesn’t list the prices and durations, or the discount rate for advance payment:

Do I have to pay more if I extend my license later?

No, the price for the extension does not increase if you extend your license later. You always pay the same price, bringing your license up to date and receiving another year of updates. However, you will receive a discount if you extend your license early.

Available from the DEVONthink product page: Pricing. On a button labeled Pricing.

I am also no big fan of subscriptions yet I fully understand that any company developing software needs to pay their people (well). I find the bundling of DT4 and DTTG4 very smart and creative, as it clearly shifts focus to Pro edition - and solves the App Store limitation issues in terms of payment models.

As with all things in life, you might evaluate your use of the stack here. Personally I realized that I almost never used DTTGv3 apart from just syncing some occasional internet research into DT. I also do not see a need for AI integration in DT - as I prefer to use those directly either with the AI provider on the data I want to expose there. One killer feature for Pro edition could have been OCR - but I actually use my phone for that almost 99% of the time …

If I used DTTG (much much) more, I find the new deal a good value, yet you need to accept the subscription aspect of it :slight_smile:

I opted for DTv4 standard (downgrade) and benefited from the blackfriday deal for the next years, in terms of updates. I thinks this is a very fair deal for what you get - and supports future development of this (amazing) piece of software.

If I look at the list of all the new things which have been shipped with DT4 … and use-cases you can cover with that app … some single “Markdown editor” product charge more just for MD editor component :slight_smile: of what DT4 can do.

TL;DR - I understand this might not be your situation but you might not have to go “full-in” if you do not need to, before you abandon the ship completely :slight_smile:

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As I said:

But thank you for the link. (Maybe the web site’s search indexes need to be rebuilt?)

On that page, does “exclusive multi-year options” refer to the section, “Buying Update Time”, or something else?

And, please, why, if I miss the expiration of my current extension because I’m sick with the flu (or whatever), am I punished for not renewing my extension before it expired, in the form of the discounted prices being denied to me? Or, do I misunderstand?