Multiple Registration Requests

Hello,

I moved my Devonthink to a different computer and entered my registration info. It accepted the info, but then requested that I enter it again with each click in the program. Now it refuses to open any database, simply spinning the beachball.

macOS 12.5.1, DT3.8.5
I have two DT 3 licenses, one of which is currently unused.

Thank You,
Kevin

Please reboot the computer, launch DEVONthink 3 and enter the registration right after launching. Does this work? Or did you move the file ~/Library/Application Support/DEVONthink 3/Registration.plist also to the new computer? In that case please remove it as it’s invalid.

Hello,

Thank you for the support. Deleting the plist resolved the issue.

Cheers,
Kevin

1 Like