New from Template References -- can't open

I am a very new user and trying to create a new Template, a References template. However, none of the Templates are active for me. I’m sure there must be a very simple solution that I’m overlooking, but how do I enable this?

Thanks,
Hilary

Have you selected a database, a group or an inbox on the left sidebar when you try to create the new document?

Ah,thank you.