New Group Keyboard shortcut not working

DEVONthink
1

I’m a newbie to DT and in the process of setting up many groups and transferring files.

I click in the item list but I can’t get the new group shortcut (SHIFT+CMD+N) to work. I just get that “bonk” sound.

I checked this link: [If a keyboard shortcut doesn’t work on Mac] (had to remove the link because a popup window said it was not allowed) on Apple Support but there is no yellow warning badge there. I haven’t been able to find the solution here yet.

I’m probably making a stupid mistake but I would appreciate any help. Thanks!

2

Are you running any utilities using keyboard shortcuts, like Keyboard Maestro, etc. or services with hotkeys?

3

Oops. I see that somehow BetterTouchTool was interfering. I deleted an item in BTT and now it’s working.

Thanks for the rapid response, Bluefrog! Sorry for the dumb mistake.

4

No worries and not dumb at all. People just forget such things when they’re trying to run all manner of utility apps.

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