When I go to import from scanner or camera, the only place I can find a ‘Start’ button is under ‘Queue’ and when I push ‘Start’ is says select device first, but there is no device to select. I don’t think DTPO is recognizing my scanner, which is a Scansnap ix500. Please help.
When I try to scan from DTPO, the only place I can find a ‘scan’ or ‘start’ button is in import from scanner/camera in the ‘Queue’ sidebar. When I press start it ask for me to select a device, of which there are none to choose. I don’t think DTPO recognizes my Scansnap ix500. Please help.
Just do as suggested in the online help: Let DEVONthink Pro Office configure your copy of ScanSnap Manager, then insert a sheet of paper and press the “Scan” button on the scanner.