This is unfortunate. I suggest you open a ticket directly with Support (here or here or support_at_devontechnologies_dot_com), where you can get faster personalized attention than the forum. Please save relevant console messages, and DEVONthink crash logs, and forward them to Support. A copy of a failed PDF might also help Support.
Hello korm,
I will do so! Thank you for your quick advice. Since it started with upgrading to DTPO 2.7.3 I thought others might experience the same problem, so I decided to open a thread here.
Hello
are there any news about this problem. I also sometimes have the same problem. Right now in 2.7.5.
Mostly it happens when I stop scanning for 15 minutes leaving the MAC alone. Coming back doing the next scan the error occurs.
If I shut down DO and restart it the problem doesn’t occur again.
BR Chris