No Mail Plugin for DTPO

[paulwaldo]

I have DTPO 2.11.2 running on Mac OS 10.14.3. I realized the Mail plugin is not working when I tried to bring mail into DTPO and I got the error “Can’t connect to Mail”. I do have the Mail menu option “Message | Add to DEVONthink Pro Office”. I looked in the System Preferences Full Disk Access section for the DEVONthink plugin, but it is not there. How might I go about installing/fixing it? Thanks.

[BLUEFROG]

See this…

Import Mail Mojave

First, I would try rebooting the machine if you haven’t recently. If the issue still persists, I would try this… Quit Mail. Quit Pro Office. Enable Full disk access in System Preferences > Security & Privacy for DEVONthink Pro Office In the Finder, hold the Option key and choose Go > Library . Go into the Mail/Bundles folder and delete the DEVONthink mail conduit bundle. Relaunch Pro Office and install the Mail plugin from the DEVONthink Pro Office menu item > Install Add-Ons . Rela…

[paulwaldo]

Hi Jim,

Unfortunately, there was no entry for DTPO in Security and Privacy. I added it manually and all is now good. Thanks!

[BLUEFROG]

You are welcome. Cheers!

[sig0815]

Same here DTPO 2.11.3 with macos 10.14.4.
Full disk access is gained. No sign of plugin in mail.
Please help…

siglinde

[BLUEFROG]

Welcome @sig0815

Did you follow the instructions I previously linked?

[sig0815]

Yes i followed your instructions.

siglinde

[BLUEFROG]

Then please start a Support Ticket.