Nowhere to go on Sync Pairing Code dialogue (RESOLVED)

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1

The context…

DTTG up to date (1.2.8), DTPO up to date (2.4.1). Bonjour working fine for other apps on the iPad. DTTG used to work fine a few months ago with this computer (iMac 2011).

Now, I’ve just gone back to try DTTG again and can’t get it to sync at all.

I do have stuff in the mobile sync group in DTP. I can see my desktop in the sync dialogue.

Then I press it to start the sync and I get the ‘Please enter the PIN dialogue’. The popup appears on DTPO with 1234 as the code. (Every time - which seems a bit odd in itself.)

I enter 1234 in DTTG and press Done on the keyboard. There is only a cancel button – no OK or Done buttons – in the dialogue and nothing happens. If I press another key I get five blobs, so clearly nothing I enter is being accepted. It seems clear the enter pin screen is broken, but what can I do to fix it?

I’ve tried reinstalling the app. I’ve tried rebooting the router, the iPad and the iMac. I’ve tried setting up a private network and turning off the firewall. DTTG can see DTPO, it just won’t talk to it…

I can’t find anything like this recently in the forum - has anyone any ideas how to fix it?

thanks

David

2

Just tried it on the iPhone and get exactly the same problem: the code is 1234, I can enter it, but there is no Ok or Done button, just Cancel.

Eventually everything times out with something like ‘Network reported a connection error’.

3

Right, it seems to have sorted itself now.

I started everything from scratch, rebooting iPad, iPhone, Router etc and resetting the SMC on the iMac. Left it overnight with everything off and when I started this morning, it worked after I reset the DTTG synchronisation settings.

The problems seem to have been a symptom of wider network problems, as as after I posted other Bonjour hosts began to play up as well and my ethernet connection began to get flaky. And I wouldn’t rule out Error Code Stupid User, either…

So, in the end, I suspect the problems were out of DTTG’s control. Sorry…

4

No harm, no foul. Thanks for the follow ups. :smiley: